At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I factory reset my device and now i can't remember the log in details. I was wondering if you could help me retrieve my previous google account details, that is synced to my mobile device?
I factory reset my mobile device an now i need help to retrieve my log in details to my google account that is synced to my mobile device can you help me please?????
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It is called Google FRP and it is the details that you put into access the Google Play Store. It also there to stop theft. Just log in with your Google Account or the account of the person that bought it.
You have to be signed in with the "owner" account of the phone (the one you used to set it up) in order to factory reset it. That means if you give me your phone or Tablet, I can't reset it without you being signed in. There are random workarounds on the Internet, but they tend to get patched almost as soon as they are discovered. You'll pretty much need to know the login details for the last account to use the phone before you can reset it and create a new owner account.
When Hard Reset (with phone Off) Or Factory Reset (through settings menu) is Performed on any Google accessible smart phone, while User Account is Logged in to phone, and AlSo With Account Recovery Active, Then Google Requires "LOGIN WITH ORIGINAL USER ACCOUNT PASSWORD"
But Then You Dont Remember PASSWORD OR GMAIL.
Ouch......Bummer
No One Wants to Be LOCKOUT of there phone,
HOW TO GET PASSED
GOOGLE FACTORY RESET PROTECTION
ACCOUNT VERIFICATION and 72 HOUR LOCKOUT
On your phone, On the ENTER Account SignIN Page. There is an option to CHANGE PASSWORD.
IF You Have Already Tryed This, GOOD.
YOU ARE One step ahead.
CLICK CHANGE PASSWORD
CAN YOU REmember recovery Email or Number?
You will Be sent "VERIFY CHANGE PASSWORD" email or text.
Were You Able To Change Password?
IF YES, Awsome. DO NOT FORGET NEW PASSWORD skip to step # 18.
IF NO, YOU were Not able to change password.
IF NO YOU were Not able to access Verification email
There is Three Options you have to Unlock Your Phone.
ONE.......TAKE 40$-60$ AND YOUR ZTE to a Mobile Phone Repair Shop.(Boost Mobile Repair, 40$ 2hrs unlock all passwords, you have access to your phone) ***This Option Worked For You, Congradulations!!!!***
TWO.......You can do the same thing the Phone Repair Shop Does at Home, There are a Few Things You Will Need.
ACCESS TO A Personal Computer (Laptop, Friends Computer, Moms Computer will work Too. *(*NO PUBLIC COMPUTER, LIBRARY COMPUTER CAFE*)*
MICRO USB FLASH DRIVE. Is a regular flash drive, 1GB is More than enough empty space. ?MICRO? is two way Cord that allows USB Flash Drive To Also Connect To Smart Phone, Using Charge Input Jack.
Download ZTE LTE Software, directly to Flash Drive.
On ENTER account info page, Connect Flash Drive to Cell Phone. At top of screen, Notification promped askes "Open USB", Open USB>file folder>downloads> zip file>install>download>programs>unlocks phone.
Three.......SKIP TO STEP #30
You were able to Access Verification email. And you still remember password. AWSOME....GOOD JOB.....
This is the simplist way to bypass Google Account VERIFICATION.
So now you are wondering why then new password is not working?
Google also has a 72 HOUR LOCKOUT SECURITY. On the verification Email there is a Time Stamped. The time is your email recieved time.
This time Started Googles' 72 Hour CountDown.
Do not attempt to reset Password, or login again untill countdown has expired. You dont want to chance time Restarting.
If time stamped was 8AM 26th, 72 Hrs is up 8AM 29th. I would wait just a half hour more.
Best thing to do now is Kickback 3 days.
When Countdown has expired, New password will work to log in.
UNABLE TO ACCESS VERIFICATION EMAIL???
NOT GOING TO WAIT 72 HOURS???
NO $$ FOR MOBILE PHONE REPAIR SHOP???
TRY THESE SIMPLE STEPS.
After the phone has finished its factory reset it will reboot and you will be prompted to choose the desired display language.
After choosing the correct language please follow the next steps:
Connect the phone to a Wifi Network (preferably your Home network)
The next screen will ask you for the Google Account
Tap the text field in which the account should be inserted until the Keyboard comes up
Tap and hold the "@" character until a Settings menu pops up
Select Google Keyboard Settings
Tap on the 3 dots in the top part of the screen (or More depending on what Android OS you are running)
Select the Help & Feedback item and select any item in the list that will follow
Long press to select anytext on this page and click on Websearch in the upper right corner
A search field will be shown (delete the text inside the search field)
Type Settings in the search field
Tap "About Phone" and tap 7 times on the Build Number to enable Developer Options
Return to the previous menu and open the Developer Option that just appeared
Allow OEM Unlocking and tap Back two times
Restart the device
Connect it to Wifi again
Notice how you won't be prompted to log in the previous Google Account and instead the phone will ask you to ADD a new Google Account.
Hi Mike Smith, in order to gain access with your device, you must log in with previously entered google account with that device. If you are having issue logging in to your account, visit the link below for more help about recovering your google account:
×