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Please make sure that the drive is properly plugged in and the drivers are properly installed. If you cant hear the HDD spinning, There is some serious problem and you must take it to an authorised service center. Opening the HDD on your own or by unauthorised people can lead to its damage. Also kindly try to check the same on other computers so that you can rule out the HDD failure ISsue.
I got one with the same problem. I opened up the case and hooked up the hard drive to a generic usb to sata adapter that i picked up on ebay and it works fine now if a bit clunky looking.
If you really can not get it to work anymore, you could try opening it up and connecting the hdd directly on a IDE/SATA port in your computer. This will only work if you have a desktop, for a laptop you would need all kinds of converters.
There is a power consumption work-around untill a Y usb wire can be purchased; the main power cable must still be used at all times but this workaround should only remain temporary!!! Simpletech should have included this so laptop users could use the drive as their capacity is better than the packaged slimmer simpletech portable backup drives for laptops, which does include the Y cable....
1) unplug usb while powered and unknown hardware is present on laptop... 2) turn power switch off from the external HDD... 3) return power switch to on from the external HDD... 4) plug in usb connection to laptop...
Autoplay should read from external HDD!!!
**** Save some $$$ and buy a Y shaped cable to provide sufficient amount of power from laptop usb
ports, cause it's necessary to use 2 of your ports to provide power in addition to the main power from HDD to wall****
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