APC Smart-UPS 1000VA UPS System Logo
Posted on Jul 24, 2009
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APC UPS 1500 w/full load forces immediate reboot at pwr failure

I'm running a server on an APC Smart UPS 1500. The power meter shows a full load and no issues, and is set to shut down after 15 minutes on battery. However anytime the power even flickers, the UPS forces an immediate reboot of the server. Not even the normal shut down process that is scheduled, but a full reboot.

I've been on the APC website and changed the settings to exactly what they describe, and yet this keeps happening. The battery was replaced over a year ago, but this problem just started happening about two months ago.

  • kshaw169 Jul 28, 2009

    Sorry, should have been a bit more specific. The battery is not on full load (currently at 26%). The battery capacity is normal, capacity of 100%, and remaining runtime is 40 minutes.

    Each server that we have in-house is run on it's own APC so that there is no overflow from other devices. We show no errors, and no issues. Yet if the power so much as flickers in the office, it will force a reboot of the server.

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Buddy Mcsparrin

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  • Master 1,684 Answers
  • Posted on Jul 24, 2009
Buddy Mcsparrin
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Hello,

With a 980watt load the run time is only 7 minutes on a brand new battery. If you have the system on full load your run time will be much less and it has likely damaged the battery. here is the APC web site page for your model. If you are running that much equipment I think you need either a bigger UPS or another 1500 and spread the load out.

Buddy
Corporate Computer

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