Question about Precor Exercise & Fitness

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The incline on our Precor c964i is stuck in a high position (approx. 10% incline). Other than being on a high incline, the treadmill seems to be working fine.

I took off the plastic cover over the motor for the belt and hydrolic? lift, and didn't see anything obviously wrong. I tried running diagnostics (hold speed up, speed down, and incline up at the same time), but that didn't work for me. Any ideas on what could be wrong with my treadmill? Do I just need to reset the treadmill (is there another way to put the treadmill in diagnostics mode), or does this sound like I need to hire a repair person to fix the issue?

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Hi There,

Precor uses a pair of Triacs to drive the lift up and down. These triacs live on the lower board but are driven by the upper console commands via a serial link between the upper and lower. Most precor lift issues we see are related to the lower board but with Precor it could be an upper board or the CPU Chip that resides on the lower board or a failed Triac. Good Luck

Posted on Apr 18, 2017

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6ya6ya

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Posted on Jan 02, 2017

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Corrective Action Troubleshoot as errors 40 and 42.

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Corrective Action Run the initialization program. Caution: The treadmill's running belt will accelerate to the treadmill's maximum speed (12mph). DO NOT stand on the treadmill's running belt during the procedure.
  1. Set the on/off switch to the OFF position. Wait a minimum of 10 seconds to allow the internal power supply to discharge.
  2. Remove the safety key from the console and set the on/off switch to the ON position.
  3. Press INCLINE UP and SPEED DOWN keys together. While pressing these keys, replace the safety switch on the console. Continue holding the INCLINE UP and SPEED DOWN keys until the display goes blank. INIT will appear in the time window of the display. The EEPROM is now clear and reset. After a second, 1.25 will appear in the distance/calories window, 15.0 (the maximum incline) will appear in the incline window, and 12.0 (the maximum speed) will flash in the speed/pace window.
  4. Press QUICKSTART to begin the speed calibration process. Power bits will appear in the incline window, the target speed will appear in the time window and the actual speed will appear in the speed/pace window. At the beginning of the process, the target speed will be .5mph. The running belt will start. Once the actual speed reaches .5mph, the target speed will then change to 12mph and the running belt will accelerate until it reaches 12mph, then it will stop.
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Corrective Action Run the initialization program. Caution: The treadmill's running belt will accelerate to the treadmill's maximum speed (12mph). DO NOT stand on the treadmill's running belt during the procedure.
  1. Set the on/off switch to the OFF position. Wait a minimum of 10 seconds to allow the internal power supply to discharge.
  2. Remove the safety key from the console and set the on/off switch to the ON position.
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  4. Press QUICKSTART to begin the speed calibration process. Power bits will appear in the incline window, the target speed will appear in the time window and the actual speed will appear in the speed/pace window. At the beginning of the process, the target speed will be .5mph. The running belt will start. Once the actual speed reaches .5mph, the target speed will then change to 12mph and the running belt will accelerate until it reaches 12mph, then it will stop.
  5. When the running belt stops, the display will return to the user mode and the initialization process is complete.

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