Motorola Mobility RAZR2 v9 Cell Phone Logo

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Posted on Jul 24, 2009
Answered by a Fixya Expert

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I have a motorola v9. The keypad has stopped working, showed to service centre and they say that the connection between keypad and screen needs replacement - does this make sense ?

  • 1 more comment 
  • roopesh641 Jul 24, 2009

    power button works half the time.

    your suggestion - side key - is this the
    (1) 2/3 long silver buttons on the screen side ? So I should open that up (i.e. open the screen) OR
    (2) between screen and keypad, there is something that looks like a screw, around which the screen flips open, is this the one

    Thanks

  • roopesh641 Jul 24, 2009

    power button works half the time.

    your suggestion - side key - is this the
    (1) 2/3 long silver buttons on the screen side ? So I should open that up (i.e. open the screen) OR
    (2) between screen and keypad, there is something that looks like a screw, around which the screen flips open, is this the one

    Thanks

  • roopesh641 Jul 24, 2009

    power button works half the time.

    your suggestion - side key - is this the
    (1) 2/3 long silver buttons on the screen side ? So I should open that up (i.e. open the screen) OR
    (2) between screen and keypad, there is something that looks like a screw, around which the screen flips open, is this the one

    Thanks

×

1 Answer

Gil Domanillo

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  • Expert 217 Answers
  • Posted on Jul 24, 2009
Gil Domanillo
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Let me ask you if the power button is working,while others not.if it is working,the only things you do is,you have noticed the side key of your v9,disassemble it and clean the side key interface.your problem will be solve.

  • 1 more comment 
  • Gil Domanillo
    Gil Domanillo Jul 24, 2009

    yes it is.

  • Gil Domanillo
    Gil Domanillo Jul 24, 2009

    you must disassemble it.once you're be able to open,then you can can clean the sidekey interface,pls remove the membrane of sidekey.

  • Gil Domanillo
    Gil Domanillo Jul 24, 2009

    its hard to disassemble this kind of phone,that's you must be careful to unscrew.

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Normally it happens when one key is being pressed permanently (due to stuck keypad or water damage) the none of other keys will work except red one.
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If every things is ok then its worth paying a visit to nearest phone repairing shop, either full service or keypad or Keypad IC replacement will solve the problem

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Hi,

this is an indication that your Motorola is having a keypad problem. This is very common.

You need to change the whole/complete keypad and they will all function again.

Give the phone to a repair man to fix for your, because, believe me, changing the keypad is very complex and needs a professional touch.

Good luck.
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