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Posted on Nov 21, 2007
Answered by a Fixya Expert

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Laptop 'freezes' after about half an hour of operation

Brand: Toshiba

Model: Satellite 1200

OS: Windows XP Professional with SP 2

Problem: After about half an hour of normal operation, the hard-disk will become intermittent and then stop working, and the mouse will 'freeze'.



  • 1 more comment 
  • cheekheon Nov 22, 2007

    No, the hard drive does not make a clacking noise. Just like the hard drive, the mouse will freeze intermittently (freeze and unfreeze a few times) and then freeze completely.

  • Gazy Feb 06, 2008

    mouse freezes and system does not respond to anything at all

  • cheekheon Nov 12, 2008

    My sincere apologies for the very, very much delayed comment. The Laptop did not have SP2 when the problem surfaced. It has been working fine since an update to SP2. Thanks rwedinburgh.

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1 Answer

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  • Expert 85 Answers
  • Posted on Nov 21, 2007
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Is the hard drive making a clacking noise, and/or does the mouse freeze only once or freeze and unfreeze a few times before dying completely?

  • Anonymous Nov 24, 2007

    I think you probably have driver/software layer communication problems. In my experience, it is often driver support for either a USB device or a network card. Try unplugging everything from it and turning off network devices and see if that keeps it from freezing, and then turning devices back on one at a time and figuring out the culprit that way, and then searching for updated drivers.

    It could also be a virus or malware program. Make sure you are using updated anti-virus protection and the latest patches for your operating system.

    If you get really stuck, when it starts to freeze on and off, press the keys CONTROL and SHIFT and ESCAPE together to bring up the task manager and try to identify what process might be using an unusual amount of memory or processing power and stopping other processes.

    Good luck...

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It says that

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If you dont know how to install an operating system, you can view my tip on installing Windows XP which is a generally similar process of installing other Windows OS (Vista, Windows 7)
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