My lexmark Mx 310dn is not printing and copying

Hi Patience .
Have you got anything on the display ?
Any error codes ?

Double print usually happens when Drum completed its life and Cleaning Blade unable to clean the drum surface properly, Replacing of Drum and Cleaning blade will gave you good copy quality, Don't forget to clean Charger unit

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try this

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There is a firmware update for the Lexmark Pro900 Series printer that addresses print quality issues. Please visit the Lexmark website to download and install the Lexmark Pro900 Series Firmware Update.
After successfully updating your printer, try to print, scan or make a copy again to verify that the problem is fixed.
Should the problem continue, it might be a printhead problem. Please contact Lexmark Technical Support Center for further assistance.

Copy the matter of email by selecting and right click copy and past it in Ms word Doc and then print

Regards
Reply

Hello,

When you want to print, the Print window appears showing your printer, there is a box where you can select the number de copies.

Hope it helps

I have an X75 at home and I remember the computer has to be on to copy, so it's really just doing a scan and then an immediate print. Are you copying from the button on the X75 or from the All-In-One Center software on the computer? If the button, try it from the software.

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