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Ora Kelly Posted on Feb 09, 2017

What is errror message 388 on my hp officejet j3640 all-in-one printer-fax-copier error message

Getting error message after error message, while trying to fax ten sheets.

5 Related Answers

Anonymous

  • 35 Answers
  • Posted on Aug 01, 2008

SOURCE: printer, fax ,scanner,copier hp officejet 4255

hi....

pls click this link below. this is a link where you can get the software to download and select your operating system first.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=351125&lc=en&cc=us&dlc=en&lang=en&cc=us

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Anonymous

  • 1 Answer
  • Posted on Dec 04, 2008

SOURCE: HP Officejet J3640 All-in-One No Scan Options

When I triy to scan my document, I keep getting no scan options. Please help.

Anonymous

  • 340 Answers
  • Posted on Dec 29, 2008

SOURCE: HP officejet 4355 all in one print fax scan copier to connect wit

Hi there, and welcome to FixYa,
You will find your driver at this site: - choose your operating system, download and install, plz let me know the result.
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Anonymous

  • 1 Answer
  • Posted on Jan 23, 2009

SOURCE: fax not working Error 388

We had the exact same problem. Static on the line. We had the cable company check and sure enough our digital modem for the phone line was bad. The new replacement fixed the problem instantly.

Anonymous

  • 80 Answers
  • Posted on May 29, 2009

SOURCE: Problem faxing-error message

Error 388:
Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Error 403:
Definition

During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session.

Solutions

  • Remove any pass-through devices from the phone line, and then try the fax again.
  • Confirm that the fax/phone cable is no longer than required, and that it does not pass near unshielded electric motors such as fans, heaters, or household appliances.
  • Try to send the fax at a different time when telephone line conditions have improved.

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Related Questions:

0helpful
1answer

Error meassage while trying to fax

please refresh fax memory and send the fax
2helpful
1answer

Keep getting error code 388* when im faxing something

Pls do the following

Error Code:
388

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya
5helpful
1answer

I keep getting error message 388 whenever I fax to any number. I have been able to receive faxes. My all in one is an HP officejet pro L7580

Hi there,

You probably need to run the fax test to check if the fax mechanism is working fine.

Click on Setup Button ( ranch like symbol ) on the printer front panel.
Scroll down till you find Tools ( press ok )
Check for Run Fax Test ( Press OK )
It will print the test results and everything should pass.

To solve your fax issue, follow the steps below.

Click on Setup Button
Check for Advanced Fax Setup ( or Basic Fax Setup ) - Press OK
Look for ECM ( Error correction mode ) - Press OK
Turn the ECM OFF

Try to send fax. It Should work.

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support
0helpful
1answer

We cannot send a fax. error 388 shows up all the time. from hp officejet pro 8500 a plus. In the Netherlnads

check this link.


Fax error codes and solutions on HP printers





http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&lc=en&dlc=en&product=3752459&tmp_track_link=ot_search


Don't forget to like... :-)
3helpful
1answer

My hp4225 do not sent or receive fax messages, error 388*

hiii
well this error generally arises when there is too much of disturbance in the line.It may going away with time.And if it doesn't then u must retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
1helpful
1answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send

Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.
0helpful
1answer

HP Officejet 4315

HP Support Web page
<http://tinyurl.com/lbwcwd>


Error Code:
386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
0helpful
1answer

What is error 388

there is not error code for the OfficeJet 4315. however, there are similar code for other Hp printer.
error "388" is lised as unable to detect T30 frames. in other words, the machine fail to establish comparable connection. this can be the machine trying to send out fax in high speed, or the phone line problem.
consult the user manul how to set a lower transmission rate, or try to send the fax at a differnt time of the day . If that still give you problem, please call the phone company and have they look a the phone line.
0helpful
1answer

Fax

error code 388 says :-
Unable to complete the handshake.

*Try to send the fax at a different time when telephone line conditions have improved.
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