All I get is a blue screen when I try to open Words with friends on my iPad. I have been playing this on my iPad for several years and this has happened only once before. You fixed it at that time.

Uninstall Words with Friends 2 and then clear the cache and any remnants of that game from your iPad. Then restart and install the game again.

factory reboot

Hey Janie,
We (Fixya) have no way to update ANYTHING... You must do this on your own, sorry..

Update the iOS software on your iPhone iPad and iPod touch

You will need to go to the game makers for a fix.

Try deleting the app and reload, or use a different device to check if its her or you. Good luck

I would reset the iPad and remove running apps you don't use.
press t.he home button twice and swipe all screens up, to close running apps. After that, press both the home button and the on/of button for several seconds, till the Apple loge comes on the screen. Then wait a minute to switch the iPad on. Could solve a lot. If not, check your wireless connection.

see if this link helps you. I think you need your friends username
Words With Friends How To Play

Make sure you have the correct app for your Ipad.
https://itunes.apple.com/us/app/words-with-friends/id321916506?mt=8

Then delete the old app, and install this new one. (It might work better if you download to your desktop and copy to your pad.

Try shutting off your iPad first. (Hold the power button for a second or two) and select the shutdown option. After the iPad shuts down and screen has blanked out, hold the power button to restart it again. When the iPad comes back up, try to launch the game again. This usually clears most app starting problems. Let me know the out come.

can't' swap