Hi Alice,
This may take some time and trial and error, but you go into TOUCH SCREEN CONFIGURATION. Select the ITEMS & DEPARTMENTS button. On the left side, highlight the department you want to correct first. On the right side, all items for that department should be displayed.
At this point, DO NOT HIT the ALPHABETIZE button. This may be what caused holes to appear in your selection screen. This button is only useful to new unused menu setup. Highlight each item that should not be displayed, such as modifiers or discontinued items, and uncheck the box at bottom for displaying it.
Next, highlight an item that will display and click the UP or DOWN buttons to reposition it in the display. This is the time consuming part. You can also select a color for it if desired. This can make it easier to spot certain items.
When you are satisfied with that department, highlight another and repeat the process. To see your changes, you must exit SETUP, switch to a different department, then switch back to it. If you have a lot of gaps, several attempts will probably be required.
[email protected]Feel free to email me with more details if need be.
Do you work for TomTom, because that's the same info they gave me? I looked around and found a solution at:
http://www.yourtomtom.com/forum/index.ph...
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