Question about Hamilton Beach Coffee Makers & Espresso Machines

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Need help with hamilton beach coffee maker model 46897Z. It was leaking water all over my counter when i filled up the back.

It is a brand new Hamilton beach coffee maker model number 46897Z serial number B2161CE. I just brought and tried to make my first pot of coffee. I put ground and a filter in the caddy then put water in the back of the machine in what looks like a water reservior. Water started pouring out of the whole on the bottom of the machine.

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Time for a new one I would think.

Posted on Feb 03, 2017

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Posted on Jan 02, 2017

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1 Answer

Hamilton beach brew station leaks water all over when filling the coffee maker - no problem once the coffee is brewed...why is the water leaking???


chances are, you're filling the machine up with too much water. look at the water resivoir and see if there's a hole somewhere toward the top or a marking indicating the water limit.
-Bam-
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Have you contacted Hamilton Beach to file a complaint? Or the BBB website? If there is a manufacturer defect with the unit and enough people complain they will need to remedy the problem or refund money. If you have been reading that there are other people with the same problem and it is not isolated then I would return the cofee pot and get a different model/brand. Check a site like www.epinions.com that allows people to rate products they are using. I use them all the time before I purchase a product.

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I called up Hamilton Beach directly and ordered a new one. Fits fine and works like new:

USA
1-800-851-8900 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)
Canada
1-800-267-2826 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)
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Send a fax:
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Write a letter:
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360 Page Road
Washington, NC 27889

Have to call weekdays normal business hours....no weekends

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