I have been trying to scan a document with no success. I have checked the plugs, made sure the covers are closed properly..all to no avail. Error code 2,155,0 keeps showing on my computer. The scanner moves a quarter of the way down and stops completely, while the screen on the front still shows "scanning" but there is no movement from the scanner and the error code pops up on the computer screen. It photocopies and prints, but will not send a fax or scan.
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