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I'd recommend that you take a look at this camcorder data recovery guide that helped me last time: Recover deleted videos from camcorder the guide successfully get back deleted videos from JVC camcorder, hope that it helps you too.
Unfortunately, JVC does not provide the complete software for download. You will have to purchase the software by contacting JVC support in your country.
But, you can transfer the files to your computer without installing the software as shown in the below images:
This happened to me. I know the solution. I uninstalled everio mediabrowser program that came on cd with the camcorder. The result was that I could not hear the sound when I played my videos. If you install Everio Mediabrowser again, the audio will play.
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