I bought our Dyson Animal V6 a week ago and the thing has stopped working! Blue light is flashing to indicate low battery, but when plugging in to charge no lights are coming on and it wont charge!

two faults, mainly battery.

A flashing blue light indicates that there is no power, please charge the battery. A flashing amber light indicates that there is no power or a temporary fault (e.g. too hot/cold). A flashing red light indicates that there is a fault, please call the Dyson Helpline.

Support and How to Guides for your Dyson V6™ Vacuum

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First check it is fully charged. Secondly, Try checking all the pipes, tubes and attachments for blockages. Basically take it to bits and clean it. Dyson have a 'cut out' feature fitted to stop you burning out the motor when it's blocked up.

Dyson's site reports: "A flashing red light indicates that there is a fault, please call the Dyson Helpline. "

Hi Yvonne, A flashing blue indicates that the battery is charging. No light indicates the battery is fully charged. A flashing red light indicates that there is a fault,

not trying to be a smart a** but which of the two do you have?
1. A flashing blue light indicates that the battery is running low on charge.
2. A fast flashing blue light indicates no power or a temporary fault (e.g. check filter or for blockages).

FYI....A solid blue light indicates that the battery is charging. No light indicates the battery is fully charged. A solid amber light indicates that the battery is not charging due to a temporary fault (e.g. too hot/cold). A flashing red light indicates that there is a fault, call the Dyson Helpline.
Best to you.

Replacement Vacuum Cleaner Batteries for Dyson V6 http://www.drillbattery.com.au/orderbattery.php/dyson_V6_battery.html

Faulty item contact retailer for repair or replacement

Hello. I have the same problem as Shelly. My Dyson will not charge. When removed form the charger the LED light flashes a few times and then stops. The motor does not run at all. When the machine is returned to the charger the same thing happens. LED light flashes , then stops! The power supply from the mains plug is live. Any ideas please? From Eleanor O'Neill.

Hi there, it's Jack at Dyson.

I'm sorry to hear your V6 has stopped charging. If you're charging your machine with the charger cord attached to the docking station, please check the charger cord is firmly and correctly attached at the top of the docking station. If it's out of position, it's possible the charger plug isn't making correct contact with the machine itself.

If you've ruled this out, we'd appreciate the opportunity to talk you through some further quick diagnostic checks. It sounds as if your machine should be well within our 2-year guarantee, so if a repair or a replacement part is needed, I'm sure we can help.

When you have your machine easily to hand, please call the Dyson Customer Helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.