Garmin Nuvi 265W GPS Receiver Logo

Related Topics:

Megan Posted on Jan 02, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My garmin nuvi 265w is cycling between the Garmin screen and a blank screen. I've tried taking the battery out but it still won't boot up long enough to do a factory reset. Any suggestions?

1 Answer

SHARCNET-USA

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Garmin Master 2,130 Answers
  • Posted on Aug 11, 2017
SHARCNET-USA
Garmin Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jan 14, 2008
Answers
2130
Questions
1
Helped
782208
Points
4950

5 Related Answers

Anonymous

  • 2335 Answers
  • Posted on Jan 15, 2010

SOURCE: Garmin Nuvi will not load maps - why

Try the Hard Reset procedure outlined in this tip.

a1889e2.jpg


cf6e3a8.jpg

Does your Garmin Nuvi 205 or 205W Freeze at Loading Maps?
Does it lock up or stop working?

This tip will describe how to perform a hard reset of the device, and how to backup your 'Favorites' in case the hard reset erases them.

A hard reset (or Clear All User Data) has been known to resolve unit quirks and strange behavior after firmware updates. It's generally recommended to perform it after a firmware update but is not required by any means. However, if you're seeing quirks and strange behavior with your unit after the firmware update, it is a good idea to do a hard reset of the unit. It's also one of the first things that Garmin will have you do when contact tech support regarding quirky unit behavior.

Backup and Restoration Procedure for Favorites:

The Hard Reset procedure has been known to delete your Favorites, so back them up beforehand.

  1. From the Nuvi drive, copy '/Garmin/GPX/current.gpx' to a backup location on your computer.
  2. After the hard reset, copy your backed up 'current.gpx' from your computer back to the '/Garmin/GPX/' folder on the Nuvi, but be sure to rename it 'temp.gpx'.
  3. On the next power cycle, the Favorites will be read from 'temp.gpx' into the non-user accessible memory area on the Nuvi where they are actually stored.
Perform the Hard Reset:

*Note that this will clear all user selected settings on the unit

  1. Power the unit off.
  2. Remove the battery and wait several minutes.
  3. Install the battery.
  4. Press and hold (and continue to hold) the bottom-right corner of the screen while powering the unit on.
  5. Continue to hold the screen until the "Do you want to erase all user data?"prompt appears.
  6. Press "yes" and the unit will reboot. This resets all your location settings and user preferences.

If possible after the hard reset, let the unit sit outdoors in the open for about 30 minutes or so to let the unit re-acquire the satellite almanac data.


You have now performed a hard reset of your Garmin Nuvi 205 and 205W.

I hope that helps.

Ad
HarryHarley

Harry

  • 343 Answers
  • Posted on Jan 19, 2010

SOURCE: Garmin Nuvi 265w voice command stopped working.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} If you are not receiving any sound on your Nüvi 2xx the first thing to check is that the sound is not muted. To ensure that your units sound is not muted please perform the following:

  1. Turn the device on
  2. Press the Volume button on the ‘Where To?’, ‘View Map’ screen
  3. Ensure the Mute box is not ‘checked’
If the mute button is not ‘ticked’, you will need to change the voice to ensure that the preset voice is not faulty:
  1. Turn the device on
  2. Touch the Tool icon
  3. Touch Settings
  4. Touch Language
  5. Touch the language voice next to Voice
  6. Scroll through and select another appropriate voice

If changing the voice is not helping you will need to ensure that you are running the latest software which can be done by installing a program called WebUpdater. WebUpdater can be installed via the link below:

http://www8.garmin.com/support/collection.jsp?product=999-99999-27

Once updated please allow the unit to reboot which will ensure the software successfully installs.

If after following all the above the final steps would be to perform a master reset:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.

  1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers on. After 5-10 seconds you will see a new message: Do you really want to erase all user data?
  5. Remove your finger from the touchscreen when this message displays
  6. Touch Yes

The device will automatically reset. Please follow the on screen prompts on the nuvi and when completed place your device in an area with a clear view of the sky until it acquires satellites.

HarryHarley

Harry

  • 343 Answers
  • Posted on Jan 19, 2010

SOURCE: restore garmin nuvi 265w

Do a MASTER RESET for that.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} To perform a Master Reset on the nuvi 200, 205, 465, 500, 600, 700, 705, 1200,1300,1400 or 1600 series device:
Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings. But who cares if you have problems, right?

  1. Start with the unit OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
  4. Release the power button when the device powers ON
    • You will see a new message: Do you really want to erase all user data?
  5. Remove your finger from the touchscreen when this message displays
  6. Touch Yes
The device will automatically reset. Follow the on screen prompts then place your device in an area with a clear view of the sky until it acquires satellites.

Anonymous

  • 2335 Answers
  • Posted on Apr 19, 2010

SOURCE: Garmin nuvi 265w

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, are indications that the firmware / system software inside your GPS has been corrupted. Don't skip the hard reset step (or the backup step!)

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.

perdue40

  • 589 Answers
  • Posted on Nov 12, 2010

SOURCE: my garmin nuvi 265w starts

If your device is currently experiencing the following symptoms it may need to come in for service/repair:

  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My nuvi 265W screen keeps flashing the "GARMIN" startup logo...and wont stop

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
tip

Garmin Nuvi 265W Hard Reset Models: Garmin Nuvi 200, 200W, 250, 250W, 260, 260W,...

Garmin Nuvi 265W Hard Reset

Models: Garmin Nuvi 200, 200W, 250, 250W, 260, 260W, 270
Models: Garmin Nuvi 205, 205W, 215, 215W, 255, 255W, 265, 265W, 275

9709e7c.jpg

ac3bfb2.jpg

Does your Garmin Nuvi 265W Freeze at Loading Maps?
Does it lock up or stop working?

This tip will describe how to perform a hard reset of the device, and how to backup your 'Favorites' in case the hard reset erases them. The next step in fixing your Nuvi when it doesn't start properly is to update its system software using Garmin WebUpdater.

A hard reset (or Clear All User Data) has been known to resolve unit quirks and strange behavior. It's generally recommended to perform it after a firmware update but is not required by any means. However, if you're seeing quirks and strange behavior with your unit after the firmware update, it is a good idea to do a hard reset of the unit.

Backup and Restoration Procedure for Favorites:

The Hard Reset procedure has been known to delete your Favorites, so back them up beforehand.

  1. From the Nuvi drive, copy '/Garmin/GPX/current.gpx' to a backup location on your computer.
  2. After the hard reset, copy your backed up 'current.gpx' from your computer back to the '/Garmin/GPX/' folder on the Nuvi, but be sure to rename it 'temp.gpx'.
  3. On the next power cycle, the Favorites will be read from 'temp.gpx' into the non-user accessible memory area on the Nuvi where they are actually stored.
Perform the Hard Reset:

*Note that this will clear all user selected settings on the unit

  1. Power the unit off.
  2. Remove the battery and wait several minutes.
  3. Install the battery.
  4. Press and hold (and continue to hold) the bottom-right corner of the screen while powering the unit on.
  5. Continue to hold the screen until the "Do you want to erase all user data?" prompt appears.
  6. Press "yes" and the unit will reboot. This resets all your location settings and user preferences.

If possible after the hard reset, let the unit sit outdoors in the open for about 30 minutes or so to let the unit re-acquire the satellite almanac data.


You have now performed a hard reset of your Garmin Nuvi 265W GPS unit.

I hope that helps.
______________________
Backup & Restore Nuvi 265W Favorites here.
Download Nuvi 265W Manuals here.
Download Garmin Nuvi 265W WebUpdater here.
tip

Garmin Nuvi 265W Favorites Backup and Restoration Procedure Models: Garmin Nuvi...

Garmin Nuvi 265W Favorites Backup and Restoration Procedure

Models: Garmin Nuvi 200, 200W, 250, 250W, 260, 260W, 270
Models: Garmin Nuvi 205, 205W, 215, 215W, 255, 255W, 265, 265W, 275

3752f26.jpg

e451d38.jpg

Would you like to back up a copy of your Garmin Nuvi 265W Favorites and Waypoints?

Backup and Restoration Procedure for Favorites:

  1. From the Nuvi drive, copy '/Garmin/GPX/current.gpx' to a backup location on your computer.
  2. After a hard reset or loss of data, copy your backed up 'current.gpx' from your computer back to the '/Garmin/GPX/' folder on the Nuvi, but be sure to rename it 'temp.gpx'.
  3. On the next power cycle, the Favorites will be read from 'temp.gpx' into the non-user accessible memory area on the Nuvi where they are actually stored.
I hope that helps.
_________________________
Garmin Nuvi 265W Hard Reset Here.
Download Nuvi 265W Manuals here.
Download Garmin Nuvi 265W WebUpdater here.
0helpful
1answer

Trouble with Garmin Nüvi 265W.

I can help you reset and update your Garmin Nuvi 265W.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
0helpful
1answer

My garmin nuvi 265 will keep shutting down and rebooting while being used. any suggestions, it is just over 1 year old and this happens whether on battery power or if connected to DC power

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, or freezing and rebooting, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
tip

Download Nuvi 265W Manual Models: Garmin Nuvi 205, 205W, 215, 215W, 255, 255W,...

Download Nuvi 265W Manual

Models: Garmin Nuvi 205, 205W, 215, 215W, 255, 255W, 265, 265W, 275

0685282.jpg
5fc7e80.jpg

Have you lost your User's Manual or the Quickstart Guide for your Garmin Nuvi 265 or 265W GPS?

Would you like a digital copy for easy searching of terms and quick reference?

Both manuals are available in pdf format, just follow the photo links below:

e42e56e.jpg

bb37c6f.jpg

I hope that helps.
__________________________
Garmin Nuvi 265W Hard Reset Here.
Garmin Nuvi 265W Favorites Backup here.
Download Garmin Nuvi 265W WebUpdater here.
0helpful
1answer

As soon as i turn on my gps it starts to boot up

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, or freezing and rebooting, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
0helpful
1answer

Screen not in sync when you type into it

I can help you reset and fix your Garmin Nuvi 265W.

Erratic behavior, or freezing and rebooting, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
11helpful
1answer

My Garmin Nuvi 265W will not turn on. A couple of weeks ago when I booted it up, it had reset back to like new. Asking me to do set up and such. It's been cool since then. Today I shut it off at 5pm and...

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
0helpful
1answer

Garmin nuvi system software missing 265W i try to update my garmin nuvi 260. I see on the screen: sytem software missing. I cannot do anything else. Please, help!

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.
Not finding what you are looking for?

196 views

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Jesse Walters
Jesse Walters

Level 2 Expert

337 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...