Water leaks out of soap tray when filling - Washing Machines

Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.If helped, click.

looks that you have problems with your water valve. make sure the fill hoses screens are clean and valve screen too. check water pressure, you need 20psi or more. if all checks good then replace water valve.

Have you tried replacing the try when the soap is placed? I'm not sure what model it is, but if you put the soap at the top I suggest filling it with water and seeing if it leaks out to eliminate the problem of a cracked tray.
Dr Reed

This is usually indicative of soemthing blocking the flow of water out of the soap tray, down the connecting pipe and in to the drum chamber.
The soap tray doesnt have any seals as water should just flow into the tray, wash out the soap / fabric softner, and then flow out the back of the tray and down the connecting pipe. When working correctly, there is no pressure or water back-up to cause the water to reach the front of the soap tray.

Take out the tray - your machine user manual will show you how, and check both the tray itself and the "hole" it slots in to for either a build up of solidified soap powder, or some other foreign object. If still leaking, remove the tray again and try to get your hand (a woman's or teenager's hand being smaller is best) down the large oulet at the back of the "hole" the tray slots in to to feel for a blockage.
Do you have young children ? A washing machine soap tray is a great place to hide things !

Occasionally, if the smaller pipes that deliver hot and cold water to the tray come adrift, this can spray water at the front of the machine. This water then has only one real way out - via the soap tray "hole". Most often this will be the cold water pipe as this has higher water pressure to cope with. The only way to check this is to take the top of the machine off.

If after all of the above it still leaks, you'll either need to dismantle the machine enough to see the back of the soap tray "hole", connecting pipe and drum chamber for a better look for problems, or call an engineer.

This is usually indicative of soemthing blocking the flow of water out of the soap tray, down the connecting pipe and in to the drum chamber.
The soap tray doesnt have any seals as water should just flow into the tray, wash out the soap / fabric softner, and then flow out the back of the tray and down the connecting pipe. When working correctly, there is no pressure or water back-up to cause the water to reach the front of the soap tray.

Take out the tray - your machine user manual will show you how, and check both the tray itself and the "hole" it slots in to for either a build up of solidified soap powder, or some other foreign object. If still leaking, remove the tray again and try to get your hand (a woman's or teenager's hand being smaller is best) down the large oulet at the back of the "hole" the tray slots in to to feel for a blockage.
Do have young children ? A washing machine soap tray is a great place to hide things !

Occasionally, if the smaller pipes that deliver hot and cold water to the tray come adrift, this can spray water at the front of the machine. This water then has only one real way out - via the soap tray "hole". Most often this will be the cold water pipe as this has higher water pressure to cope with. The only way to check this is to take the top of the machine off.

If after all of the above it still leaks, you'll either need to dismantle the machine enough to see the back of the soap tray "hole", connecting pipe and drum chamber for a better look for problems, or call an engineer.

There are 2 versions of the Hotpoint WD640, a cold fill only version, and a hot and cold fill version..
From your question, I conclude you have the hot and cold fill version, which requires a hot and cold fill supply..
I do not understand what you mean by leaking from top banch, perhaps you can clarify.

Please rate my solution.
Thankyou.

I had same thing with MtgNeptune frnt loader. Manual sed may be a kink in the front drain hose, caused by sudden burst in water pressure. Not in my case. A service call and $90 laterwasn't fixed. I pulled the soap tray and found rinse water wasn't going down the well as fast as it was filling, causing water to spill down front, and around the door. I turned down the water pressure 2 days ago and 9 loads later- no problem! It may take a few minutes longer to fill, but far less work than mopping after each load or hitting 'pause' and 'start' while waiting for the the water level to go down. We're on a well and ocassionally have change in water pressure. I don't know if this was the problem, but it was definately my solution! I turned the intake vavles at the wall to 1/2 pressure. Floor is staying dry and the drain tray beneath is also dry ($12.00 Menards). I hope this helps.

you can try pulling the soap tray out and clean all the old detergent and softener in there. they do clogged the outlet of water for the water to overflow.

check also where the soap box is inserted. it would also have lots of dirt.

tnx 4 using fixya,

drcool

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

Raf, remove the soap dispensor and check to see if you have a bottle cap gasket blocking the fill port. Just use your finger and probe around where the port is. Catriver..post back.