I ordered a product in November using free prime, did not know of annual charge. Want to cancel and retrieve my funds. Bob Murray

About the Amazon Prime Membership Fee At the end of the Amazon Prime free trial or your chosen membership period, your card will be charged automatically for the next membership period.
Note: The annual membership fees for Amazon Prime and Prime Student changed on May 11, 2018. Monthly memberships remain at $12.99 and $6.49. More information about this can be found at Amazon Prime Price Change.
If you choose to be charged on a monthly basis, your membership charge will be $12.99. If you choose to be charged on an annual basis, you will be charged $119. Prime Video membership is $8.99 a month.
If you didn't intend to continue your membership from a free trial to a paid membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't used your Prime benefits, you are eligible for a full refund of your current membership period.
Note: If your Prime membership is associated with a service you receive through another company (such as Sprint), please reach out to that company for details about your membership rate and to manage your membership.
End Your Amazon Prime Membership You can end your Prime membership by clicking the "End Membership" button on this page.
End Membership

• Additional subscriptions tied to your membership will not renew once your Prime membership ends.
• If your Prime membership is associated with a service you receive through another company (such as Sprint), please reach out to that company to manage your Prime membership.

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Amazon Prime has a number of benefits - free two-day shipping from the site, unlimited streaming of some music and video content, and access to Amazon's Kindle Owners' Lending Library. But the service isn't for everybody, especially if you don't take advantage of the free shipping often enough to justify Amazon Prime's $99-a-year price tag.
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Fortunately, you have several ways to end your time with Prime should the service fail to live up to your expectations, starting with a 30-day trial option to test-drive Amazon Prime before committing to the annual charge. But be forewarned: When you sign up for Prime's free trial, your account is set up to automatically charge your credit card for the full $99 when the trial period ends, and annually after that. If that charge catches you off guard, you still have the opportunity to cancel your membership. Here's how to do it.

End Your Amazon Prime Membership
Was the charge the annual renewal charge...??



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About the Amazon Prime Membership Charge At the end of the Amazon Prime free trial or annual membership period, your card will be charged $99 automatically for the next membership period.
The annual charge for Amazon Prime includes FREE Two-Day Shipping, Prime Instant Video, and the Kindle Owner's Lending Library.
If you didn't intend to convert your membership to a full 12-month membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't placed an Amazon Prime-eligible order, you are eligible for a full refund.
When we renew your membership, the card you gave us at sign-up is used. If we can't successfully charge this card, another payment method will be used. Your initial sign-up authorizes us to use the preferred or other available payment methods. To update your preferred card, go to Manage Prime Membership .

To end your Amazon Prime membership:

1. Manage Prime Membership .
2. Do one of the following:
   • To cancel a paid Amazon Prime membership, click End membership. Note: Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order.
     

The charges for amazon prime can be $99 free trial or annual membership period and also the annual charge for Amazon prime provides FREE Two-Day Shipping.

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I assume you are speaking of amazon prime.
To cancel your Amazon Prime membership:

1. Manage Your Prime Membership.
2. Manage Your Prime Membership page.

• To cancel a paid Amazon Prime membership, click End membership.
• Note: Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order.
• To cancel an Amazon Prime free trial, click Do not continue.Note: If you don't cancel your Amazon Prime free trial, you will be automatically upgraded to a paid membership plan at the end of the trial period. You can find this date listed on the left-hand side of the Manage Your Prime Membership page.