Which is it an iphone or ipod touch 4 or ipod 5 32 gb ???
Reset an iPod 32GB
Resetting a 32 GB iPod touch is a frightening prospect.
The restoration process deletes all data, including
applications, music, movies and everything else when the device is restored to
factory standard condition.
Luckily, iTunes gives you the ability to back up your data
before wiping the device clean.
This means if your device locks up regularly and is
functioning poorly, or you've forgotten your password and you can't get in, you
can wipe your iPod Touch clean and get things moving again.
Launch iTunes on your computer and connect your iPod Touch using the USB cable
provided with the device.
Select your iPod from the "Devices" list in
iTunes and click the "Summary" tab.
Click "Restore."
Click "Back Up" if you wish to back up your data
before wiping the device clean.
This is your last chance to save anything that hasn't yet
been backed up to your computer.
Click "Don't Back Up" if you would rather skip
straight to the reset.
Click "Restore" and wait while iTunes formats
your iPod Touch and reinstalls the factory standard software.
Click "OK" when the process is complete.
Leave your device connected to the computer while it
restarts.
When it is again visible in the iTunes device list, the
process is complete.
http://support.apple.com/kb/HT1414
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