Hp 2620 goes to save mode rather than print mode and can't print tried control P no go tests print out and shows all else ok just want to print

Printer Specifications for HP Officejet 2620 Deskjet 2640 Printers Make sure you select color as opposed to b/w printing in the printer setup section

I Have hp office jet 2620 its working perfect.
every time when i ON the printer every time its print alignment page and then ask to scan it.
How i close this option can any one help me.

Zahid Azeem

Uninstall printer and then reinstall with new drivers, most likely the printer drivers are corrupted

yes, you can test the scanner without inks.
use the hp solution center installed on the computer Double-click the HP Solution Center icon ( ) on your desktop

• For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
• For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
  For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
  
  • Scan to: Select your scan destination from the drop-down list.
  • File Type: Select the file type from the drop-down list.
  • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
  • Show preview...: Select this check box if you want to see a preview before the actual scan.
    Click Scan

Check out tech help at HP website

For whatever reason, it sounds like the printer cannot communicate with the computer. Check all the wire connections. If all connections are good, try printing a test page using Word. If you can print a test page, that shows everything is workign properly. Next, try uninstalling and reinstalling the software that came with your printer. If you do all these things, that should fix the problem unless there is something wrong with the printer hardware. Good luck.

After sitting in power save mode for a long period of time the printer might not function properly. This happens when the printer is plugged into a surge protector. Unplug from the surge protector and plug directly into the wall power socket.


Step 1:

Please try to print Self test Print from the Printer (without PC ie. remove the USB cable from the PC)

Step 2:
If the Self test Print is Ok, try to connect your printer to PC
and Print Test Page
Go to Start >> Printers and Faxes >> Select your Printer F380
then Right click Properties and Click on "Print Test Page"
If this prints Ok then all the connections you have made are correct
In case, it does not print then please check your USB cable try to change it

Step 3:
You can uninstall your Driver
and install the new driver, to download the driver for F380 All in One Printer Please click the below link
Choose appropriate Operating System
HP F380 All in One Printer Driver

I hope this will resolve your problem
all the best

Have you tried the cleaning Mode, accessible from the control panel? Press 'Menu', then cycle through the options using the arrow keys until you reach 'Main Menu Service'. Press 'OK' This will show 'Cleaning Mode' . Press 'OK' and the printer should start cleaning. Ensure there is a sheet of clean paper in the input tray before you begin.

Here are the directions to enable and disable Jet Substitution. This may very well help.
Some of the print head jets will not unclog for you. If that does not work then most likely the print head needs to be replaced.

o enable the Jet Substitution mode:

1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
3. Press the [Up] or [Down] arrow button to select [Eliminate Light Stripes], and then press the [OK] button.
4. If necessary, select [Print Light Stripes Test] to make a Light Stripes Test print that shows any weak or missing jet and its jet number.
5. Press the [Up] or [Down] arrow button to select [Jet Substitution Mode], and then press the [OK] button.
6. Press the [Up] or [Down] arrow button to select the color for the weak or missing jet, and then press the [OK] button to select the color.
7. Press the [Up] or [Down] arrow button to select the number of the weak or missing jet (1 to 309), and then press the [OK] button to confirm the selection.
   
   NOTE: If necessary, press the [Up] or [Down] arrow button to select [Save Change and Select Another Jet] to substitute more jets.
   
   
8. Press the [Up] or [Down] arrow button to select [Save Change and Exit] and then press the [OK] button to complete the procedure.
   
   

To disable the Jet Substitution mode:

1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
3. Press the [Up] or [Down] arrow button to select [Eliminate Light Stripes], and then press the [OK] button.
4. Press the [Up] or [Down] arrow button to select [Jet Substitution Mode], and then press the [OK] button.
5. Press the [Up] or [Down] arrow button to select [Turn Jet Substitution Mode Off], and then press the [OK] button.

Hi, The slow printing issue can occure even if the cartridges are out or low in ink try to check the print function by the stand alone unit by printing a self test page Here are the steps to print a self test page: On the front panel of the product, press Menu (or Setup) . Press the Right Arrow until Print Reports displays, and then press Enter, Start, or OK . Press the Right Arrow until Self-Test Report displays, and then press Enter, Start, or OK . If the self test page takes less time to print and if all the color blocks and black block print fine the ink level are fine. if the time for self test is also more try to clean the cartridge contacts and replace the cartridges if needed this will fix the issue. If the printer works fine as stand alone self test and copy try to performe the steps in the below webpage: ========== http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00093466&lc=en&cc=us&dlc=en&product=2512010&rule=10185&lang=en ========== If the issue is still un fixed try to set the print directly settings in the printer properties Click on start >> control panel >> printer and faxes >> there look for the HP printer icon with the check mark and right click on it and select properties and then click on advance tab and under it select the print directly to printer and click on apply and ok to save the settings. Once done try to print and check with the issue. Hope this will fix the issue. Regards, Barret.