I bought a hipstreet W7 from a friend, but does not remember the password, So I can not get into it.

Lots of information and videos. It should be a standard Android Hard Reset.

https://www.google.com/search?q=hipstreet+Aurora+Tablet+factory+reset

..

Hold the power button and the volume up button when u see the screen come on let go of the power button but keep holding the volume up button the android man will pop up u after hold the power button amd tap the volume up button the recovery screen will pop up go down with volume down button to wipe data press the power button to select it go down to yes then select that it will erase the table it will go back to recovery mode the go to reboot select that and it will restart your tablet

You more than likely have a failed battery pack replace it.

Hi Steve,
Depends on the age of the tablet. If it's relatively new and within warranty take/ send it back as unfit for purpose. If it's out of warranty I suggest that you have it looked at by a good technician, but get an estimate first because you would need to consider replacing as well as fixing. I've just checked and you can get a direct match replacement for £60.
Go to:
TheHut com

MAYBE A RESET ..HOLD VOLUME CONTROL AND ON BUTTON AT SAME TIME FOR RESET MENU

how do i contact the company for tech support ?

how to fix hipstreet flare i for got my password