Need to factory restart a nextbook forgot my password

Something is not right here because a factory hard reset wipes the password.

hard rest

hold down power button and the volume up button till the android man comes up with all the writing

then go down to wipe data by using volume down button
highlight the wipe data press power button to ok

then the wipe data finsh it will come up with writing again go down to reboot/restart highlight reboot and restart press power button ok it then your tablet will restart it

To view your password you need to open up a command prompt (cmd.exe)

Than type in netsh wlan show profile and press enter. This command will show all of the access point you have connected to in the past

Now type in netsh wlan show profile "your access point SSID without the quote" key=clear and press Enter

example if my SSID is ABCD than I would type it like this

netsh wlan show profile ABCD key=clear

It will show you the password of your access point.

Replace volume buttons! You need these to factory reset! Without it you cannot reset.

Press and hold power and volume+ buttons to get to reset screen then select factory reset!

this is an easy fix, 1. with the tablet off, press the power and vol up buttons together until unit comes on.2. using the volume buttons select wipe data/factory reset and use power button to comfire. once tablet restarts it will be just like new out the box. hope this helps

My grandson forgot his password for his Nextbook Tablet, how can I unlock the screen to rest his password.

You do not need gmail.com only tap on SETTINGS to factory-reset your tablet.