What does service code 185355 mean on netflix?

Hello, Georgia -

See the information on the Netflix error code 5009 here:
https://help.netflix.com/en/node/62505

The error code means there is a network connectivity error for the device on which you want to watch Netflix.

Best wishes.

i contacted netflix and it seems they are having a problem (on their side!). I believe for the time being it's only affecting mac users, as this was what i was asked when i chatted with their customer service person, they are attempting to fix the error and in the mean time they advise that you use another browser.

There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.

888-638-3549

800-585-8131

866-716-0414

888-357-1516

866-579-7172

866-579-7115

tweet @Netflixhelps; Customer service Twitter feed

Online Help
Netflix Customer Service
First go to https://help.netflix.com/help; Online customer service submission form

Live Chat
Netflix Customer Service

First go to https://contactus.netflix.com/help Click "Start Live Chat" at the bottom

Need more info...what do you mean no service?Are you unable to watch netflix on your account? 800 585 8131 Netflix customer service phone number 2 Call this Netflix help number.Hope this was helpful Richard

There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.

888-638-3549

800-585-8131

866-716-0414

888-357-1516

866-579-7172

866-579-7115

tweet @Netflixhelps; Customer service Twitter feed

Online Help
Netflix Customer Service
First go to https://help.netflix.com/help; Online customer service submission form

Live Chat
Netflix Customer Service

First go to https://contactus.netflix.com/help Click "Start Live Chat" at the bottom

There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.

888-638-3549

800-585-8131

866-716-0414

888-357-1516

866-579-7172

866-579-7115

tweet @Netflixhelps; Customer service Twitter feed

Online Help
Netflix Customer Service
First go to https://help.netflix.com/help; Online customer service submission form

Live Chat
Netflix Customer Service

First go to https://contactus.netflix.com/help Click "Start Live Chat" at the bottom
There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.

888-638-3549

800-585-8131

866-716-0414

888-357-1516

866-579-7172

866-579-7115

tweet @Netflixhelps; Customer service Twitter feed

Online Help
Netflix Customer Service
First go to https://help.netflix.com/help; Online customer service submission form

Live Chat
Netflix Customer Service

First go to https://contactus.netflix.com/help Click "Start Live Chat" at the bottom

You must mean for netflix. Call netflix and talk to their customer service representatives.

Okay, I think you mean that you signed up for the free 30 day trial of Netflix but can't get them to play on your laptop. And that it keeps asking you to "ch" movies on you laptop. I assume "ch" means something, but not sure what. In any case, to play movies on any device from Netflix you must first register that evice. To do that you sign in to netflix on that device and then enter a confirmation code sent to a SECOND device (a PC, Cell phone, Tablet, etc). So, if you can't play movies on your laptop AND you can log in to your Netflix account, you need to register the laptop with them first.

To do this go to Netflix and log in. Go to your account and look at the list of options. One of them says "activate a device." Follow instructions and all should be well. Just remember, you will need to put in the code...which may be delivered to a different device (though probably not since you are using a PC).

Here is some info, you will need to contact Netflix:
http://ciaoenrico.com/2011/06/08/netflixs-service-code/

contact netflix
https://help.netflix.com/help