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May Hong Posted on Dec 03, 2016
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My kitchen Aid microwave stopped working. The model no. is KEMS378SS05, S/N D13365013, it is a microwave/oven combo. It is 6 year old unit.

The electronic display still works. But the light of the microwave is gone. Also the motor is gone. There is no light after door opens. There is no sound, no light, no rotation after start button pressed. There is no light after door opens. There is no sound, no light, no rotation after start button pressed. But the display panel keeps counting down time as if the machine still works.

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Stan Ford

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  • Microwave Ovens Master 3,131 Answers
  • Posted on Dec 03, 2016
Stan Ford
Microwave Ovens Master
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Joined: May 16, 2011
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Time to replace it , will cost more to fix then replacement,

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