My e260 is stuck on the database refresh screen then the screen goes blank with a bunch of lines. I have reset the device numerous times but always the same outcome. doesn't matter if it connected to the Pc or not. I can't do anything with it.
1. Try going into recovery mode (turn off the player, put the hold button towards the earphone jack, turn on and hold record button)
2. Plug in the sansa into the computer
3. Open the device (should be called 16MB)
4. Create a folder in the device called "sansa.fmt"
5. Eject and unplug the device
6. Should reformat and it will start back up
You can try taking out the 4 screws on the back and gently taking the battery out. Just use a toothpick and be gentle with prying it out and then put it back and turn it on. Then make sure all your files are correct type and with no weird symbols that might mess up the player.
Oreo123, you are god.
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No I'm not able to transfer files. the PC does not see the device now.
After turning it on it goes directly to the database refresh screen. I am unable to do anything then the screen goes blank with vertical lines and will stay like that until I reset it again.
Thx Dronewolf,
I tried that already and it didn't help but I will try it again.
are you able to connect it with your pc and transfer files?
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