If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.
Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.
- From the lock screen, slide the Unlock Bar from right to left.
- Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.
After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.
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