My DC56 handheld won't power up even tho fully charged. When red trigger is pulled, the LED light comes on and that is it. Total silence. Any ideas as to how to return it to functionality?

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2572 Answers
Posted on Aug 02, 2011

Official advice and support for Dyson technology

SOURCE: Handheld Dyson DC16 red charging

Hi there,

Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

AskDyson

2572 Answers
Posted on Sep 05, 2011

Official advice and support for Dyson technology

SOURCE: No charging light on at

Hi there,

I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if there's an issue with either the battery or the charger. To identify which of these parts requires replacement, please run through the troubleshooting guide on our support site:

http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

Replacements for both of these parts are available from www.dyson.com under the 'Spares' section. Alternatively, if you'd like to order over the phone, or if you'd like further information, you can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.

Kind regards,

Jack
Dyson Online Customer Support

AskDyson

2572 Answers
Posted on Nov 01, 2011

Official advice and support for Dyson technology

SOURCE: won't charge. Red light come on for about

Hi Peter,

I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

AskDyson

2572 Answers
Posted on May 03, 2012

Official advice and support for Dyson technology

SOURCE: my handheld dyson won't charge but when I hold the trigger the lights come on?

Hi Lynora,
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Best wishes,
Jessica

William Wright

85 Answers
Posted on Jul 05, 2018

SOURCE:

It’s the battery. There is no fix for that. Dyson will replace the unit under warranty if you call them with the serial #

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When I press the trigger the green light comes on but motor does not

Hi Peter, it's Jack at Dyson.

From what you're describing, it does sound as if your DC35 needs to be recharged. When the machine is charging, the LED on the charger will illuminate, but the LED on the machine itself will not. When the LED on the charger goes out, the machine is fully charged - this will take 3.5 hours from depleted.

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When I press the trigger the green light comes on but motor does not

Hi Perry, it's Jack at Dyson.

If the green light comes on when your DC35's trigger is pulled, but the machine does not run, this would usually signal that the battery has no charge.

The battery should recharge fully from depleted in 3.5 hours. However if your machine has been connected to the charger for at least this long and still won't run, it could mean there's an issue with either the charger or the battery.

We're happy to talk you through some simple diagnostic checks when you have your machine to hand, to help determine which part is at fault. At your earliest opportunity, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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I have a dc56, will the new tangle free turbine tool, part No 925068, fit it?

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If your DC31's light comes on when you pull the trigger, but the machine itself doesn't run, it could mean that the battery needs charging. I would suggest connecting it to the charger and allowing it to recharge fully for 3.5 hours.

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My dyson handheld charges fully, but keeps cutting out when using. About 7 seconds is the longest continual usage time

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My DC56 handheld won't power up even tho fully charged. When red trigger is pulled, the LED light comes on and that is it. Total silence. Any ideas as to how to return it to functionality?

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Related Questions:

Dyson DC16 all three lights flashing while in charger, and does not work outside of charger (appears battery fully drained).

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When I press the trigger the green light comes on but motor does not

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DC31 not working light comes on when I pull the triger

My handheld dyson won't charge but when I hold the trigger the lights come on?

Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works

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My DC56 handheld won't power up even tho fully charged. When red trigger is pulled, the LED light comes on and that is it. Total silence. Any ideas as to how to return it to functionality?

5 Related Answers

AskDyson

AskDyson

AskDyson

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William Wright

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Attachments: Added items

Related Questions:

Dyson DC16 all three lights flashing while in charger, and does not work outside of charger (appears battery fully drained).

When I press the trigger the green light comes on but motor does not

When I press the trigger the green light comes on but motor does not

I have a dc56, will the new tangle free turbine tool, part No 925068, fit it?

DC31 not working light comes on when I pull the triger

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Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works

My dyson handheld charges fully, but keeps cutting out when using. About 7 seconds is the longest continual usage time

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