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I had this exact same problem with my salton microwave! Even tried taking it back to the store, but with no reciept there was little they could do. Anyways try jiggling the clasps on the side of the the door, the ones that connect it to the microwave. Mind you don't jiggle too hard. Now firmly close the door, you should hear a distinct click. Now try it! The light only works when the microwave is on. The microwave won't work unless the door is closed properly and my problem was the claps were stuck! I hope this helps.
You can call 800 233-9054 they have the poaching cups. I just bought the measuring cup. They are kind of expensive but I've had my poacher for 20 years and it works so well I think it's worth the investment.
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