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Steve Leimel Posted on Nov 12, 2016
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Get 4G working again after last system update on a Samsung Galaxy Core Prime on the Virgin Mobile network. It's a Virgin Mobile phone and does not require a SIM card.

I have a Samsung Galaxy Core Prime on the Virgin Mobile network. The last system update disabled my LTE and I now have a No SIM card notification. It's a Virgin Mobile phone and no SIM card needed. Hardware version G360P.03 Software version G360PVPU2APJ2 Android version 4.4.4 Build number KTU84P.G360PVPU2APJ2 Can you help get my 4G back?

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bigdawg7299

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  • Master 2,559 Answers
  • Posted on Nov 13, 2016
bigdawg7299
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Try rebooting the phone. If that fails you may need to have virgin re authorize the phone. It may even require factory reset. Make sure you back up any data...photos, contacts, etc. First.

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