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Sue deoliveira Posted on Nov 05, 2016
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Ipad air screen unresponsive when entering passcode to enable touch I'd or slide to unlock

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Sean Cole

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  • Apple Expert 255 Answers
  • Posted on Nov 08, 2016
Sean Cole
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Joined: Dec 16, 2008
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Has the iPad suffered any damage? It is likely that it has. If it is less than 3 years old Apple may repair/replace it for free. Even if it is older it is worth booking an appointment and taking it to an Apple store to be looked at. They will probably tell you what is ultimately the issue.

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0helpful
1answer

I have an iPad Mini 3 the touch screen is non-responsive how do I enter passcode to get into my device

Ipads are some of the most complex devices. To make it responsive there are certain settings that you need to follow. But still, there is a craze for these amazing tablets. Entering the passcode is very simple for an Ipad. So, don't worry about that. You can buy Ipad tablets for a cheap price from Couponswala.
0helpful
1answer

Need help getting passcode off my ipad

First, try going to Settings > Touch ID & Passcode or Settings > Passcode(depending on if you have an iPhone or iPad with Touch ID). Tap it, enter yourpasscode, then tap on Turn Passcode Off. If that doesn't work open the Settings app on your iPad and select General. Then look for where it says "Passcode Lock"
0helpful
1answer

Passcode is required to enable Touch ID on Ipad

This is plain and simple - you need the original passcode before you can add your fingerprint. If this was a used tablet - you can get the passcode from someone that has it - or you may be able to factory reset it using itunes and recovery mode.

Forgot passcode for your iPhone iPad or iPod touch or your device is...

If you need further help, reach me via phone at https://www.6ya.com/expert/michael_e7c2c48c6e65f808

0helpful
1answer

Don't know password iPad locked how do I unlock it

In iOS10 how to use easy way to unlock the screen
If you want to use the slide way back to unlock iPhone screen, here's the steps for you to follow.
You should check if your device meets the condition. That is, your iOS device must have Touch ID-enabled feature. Including iPhone 5S, iPad Air 2, iPad Pro, iPad Mini 3 or other later devices.
0helpful
1answer

Ipad screen not responding to touch to unlock or entering passcode

Has the iPad suffered any damage? It is likely that it has. If it is less than 3 years old Apple may repair/replace it for free. Even if it is older it is worth booking an appointment and taking it to an Apple store to be looked at. They will at the very least tell you what is ultimately the issue.
0helpful
1answer

How do I get started on my new ipad?

1. Turn on your device. When you first turn on your device, you'll see "Hello" in different languages. Slide from left to right anywhere on this screen to begin.
2. Select your language and region.
3. Connect to a Wi-Fi network

You need an Internet connection to set up your device. Tap the name of the Wi-Fi network you want to connect to. 
4. Enable or disable Location Services. This setting lets certain apps gather information about your location.
5. Set up your device as new.
6. Agree to terms and conditions.
7. Sign in or create an Apple ID.
If you need to, you can create an Apple ID for free. Or, you can tap Skip This Step to sign in or create an Apple ID later.
8. Upgrade to iCloud Drive.
With iCloud Drive, you can store your files in iCloud and access them anytime on any supported device. Or choose Not Now to setup iCloud later.
9. Set up iMessage and FaceTime. Or choose not now to setup later.
10. Set up Touch ID.
If you have an iPad Air 2 or later, or iPad mini 3 or later, you can set up Touch ID. With Touch ID, you can use your fingerprint to unlock your device and make purchases.
11. Create a passcode.
To protect your data on your device, use a passcode to unlock your device. If you don't need a passcode, tap Don't Add Passcode. If you're using Touch ID you have to create a passcode.
12. Set up iCloud Keychain.
iCloud Keychain keeps your Safari website usernames and passwords, credit card information, and Wi-Fi network information up to date across all of your approved devices.
13. Choose whether or not to use Siri.
Siri lets you use your voice to send messages, schedule meetings, place phone calls, and more. Or choose Don't use Siri to setup later l.
14. Choose whether or not to share app analytics. Choose don't share.
15. Choose display resolution.
16. Start using your device.
Tap Get Started to begin.
Cheers :-) congrats for new ipad and i hope these instructions will help you.
0helpful
2answers

How to set up password on my new ipad mini

The following can be done on ipad with iOS 8:
1. Press the home button( the round button on the front side of your ipad), to go to the home screen.
2. Find the Settings icon ( looks like gray clockwork gears) and tap on it to launch the Settings app.
3. After settings app is started try to find on the left side of the screen Passcode ( has a red lock icon near the text) and tap on it
4. In the passcode setting screen you can choose the type of passcode with the Simple passcode setting switched on or off ( simple means a 4 digit number, not simple means any character combination
5. By taping on Turn passcode on you can enter your passcode. Be carefull not to forget your passcode, otherwise you will not be able to use your ipad later.
0helpful
1answer

How can I login to my iPad when the passcode isn't working?

You have to reset your iPad. Just follow below steps.

How to unlock iPad without password or how to unlock disabled iPad? It is a good habit to have your iPad backed up regularly. In case of your iPad is locked, disabled or being stolen, you can easily recover your data from it. Otherwise, you'll lose all the data. To unlock iPad screen without password or to unlock disabled iPad mean you have to remove your previous pass code and restore your iPad. Here we introduce three methods which you can follow.
Method One: How to unlock iPad without password using iTunes
  • 1. Connect iPad to the computer you have synced with.
  • 2. Open iTunes on your computer and connect it with your iPad. If fortunate, you can enter the iTunes without password. But in most cases, there would be prompt asking for a pass code. Try another computer you've synced with, or use recovery mode. (The recovery mode will be mentioned in method three.)
  • 3. Find your iPad in summary and make a manual backup. Once the backup have finished, click Restore your iPad with the most relevant back-up.

Method Two: How to unlock iPad screen without password with iCloud
You can also use iCloud to remove your password and recover your data if you have backed up before it was locked. And it is in the premise that you have set up Find My iPhone on your iPad, and you did remember your Apple ID, you can use iCloud to unlock your iPad.
  • 1. Open your laptop or computer, go to icloud.com/find or open the iCloud app.
  • 2. If the sign-in window pops up, just sign in with your Apple ID.
  • 3. There's an All Devices button at the top-left of the window, click on it to call out a drop-down menu and choose your iOS device.
  • 4. Click Erase (your device) in the prompt to finalize the process.
  • 5. Now you can either recovery data to your device from a backup or set up as new if there isn't any back-up before.


Method Three: How to unlock a disabled iPad in recovery mode?
If you've neither synced with iTunes nor set up Find My iPhone in iCloud, you'll need to wipe your iPad to factory setting to remove the password, which means you'll suffer losing all your data on iPad and get it as a new one.
Please pay attention there is a slight difference in putting different models of iPad into recovery mode.
iPad Air
  • 1. Turn off your iPad Air, press and hold the Home button.
  • 2. While holding the Home key, connect the USB cable to the device. Wait until the Apple logo appears and keep holding the Home button for few more seconds.
  • 3. Continue holding the Home button until the iTunes logo appears.
iPad mini/iPad pro
  • 1. Connect your iPad to your computer or laptop and open iTunes.
  • 2. While your device is connected, force to restart it.
  • 3. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
Now you have entered the recovery mode, and

1. When you see the option to Restore and Update, click it.

2. Wait for the process to finish. Then you can set up and use your device.
itunes-summary-4wdcyutupah1kirb0sfrwsm2-1-0.png For more details, check: How to Unlock iPad without Passcode
0helpful
1answer

I for got my passcode how do i unlock it it makes me wait 60min before i can try another passcode

You need to plug it in to the computer you sync it with, and open up iTunes. You then need to Restore the iPad from a previous backup, when you didn't have the passcode enabled.
Unfortunately this is the only way of doing it, without completely wiping the iPad! It does ensure the security of your data though.
Hope that helped!
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