Whirlpool WTW6400SW Cabrio Washer Logo

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Nanette Foster Posted on Oct 29, 2016
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How do you remove the cover for Cabrio Platinum Top Load Washer to see if clothes have gotten stuck between wall & basket of washer. I can not wash one load without getting the UL Off Balance Code!

Model WTW8240YWO Cabrio Platinum Top Load Washing Machine

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Bill Boyd

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  • Whirlpool Master 53,816 Answers
  • Posted on Oct 29, 2016
Bill Boyd
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It is extremely unlikely that clothes have got to the position you mentioned
unbalance comes from
1--- clothes out of balance in the tub--too much on one side
2--machine not level on the floor --- rubber feet missing from adjuster bolts
3-- suspension rods and insulators for the tub broken or missing
these suspension rubbers/ plastics break on a regular basis and allow the tub to sit at an unlevel state causing an unbalance situation when spinning
top covers are either held in place with screws at the front and back ( under plastic trim buttons ) or simply clip on to the side walls at the top
talk with a service agent as to how to remove the top or download a workshop manual for the machine from the net

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Related Questions:

0helpful
1answer

Cabrio Platinum washer code f51. Remoced top and ring. I can't see any clothes stuck down there but basket is not moving by hand.

could be the rps sensor if you are tech minded check between tub top on frame of washer you should feel a plastic bag this has tech manual inside and will tell you what to do
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Top load washer smells like rotten eggs when water is draining into tub

As someone who has had a deep well drilled and found water, but water contaminated with iron and sulfur, I can tell you first hand about the rotten egg smell. The water softener will remove the iron that can turn clothes orange, but doesn't do anything to remove the rotten egg odor. You will need a charcoal (carbon) water filter to eliminate the sulfur smell.
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Cabrio washer code Ld

Top load washer Ld is a long drain the drain pump is connected to the tub remove the water pull the basket there in a round cap covering the drain port removed screw and cap look for and obstruction go to youtube video will show you how to remove basket
0helpful
1answer

Where is the lint trap and how do i clean it?

If the model number is true in the blue this a top load washer there is no lint trap lint collects on the protrusions on the outer side of the basket and is washed away during the rinse drain spin cycle
0helpful
1answer

Whirlpool Cabrio gets unbalanced load at 7 minutes

Make sure load is properly sorted with like materials and paired up, do not mix things like towels with pants or shirts all together as different items absorb more water then others and can create unbalance when trying to enter final spin. If issue continues, it is very possible and item of clothing may have found itself stuck between spin basket and outer tub. This is very likely scenario due to design of this washer. If that is the case, spin basket must be removed then remove clothing to resolve issues.
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1answer

In the middel of the wash it stops and the creen haas a fon it?

Tilt the unit back & shine a light through the clear plastic of the outer basket & see if you see clothing stuck in between the outer basket & inner basket. The floating basket should lift up & down if you grab the inner basket from the inside & lift up.
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My whirlpool cabrio top loading washer with corner dispensers had some coins trapped in the bottom of the basket. I can hear the coins and some water. When the washer goes into spin it apparently throws...

You have to disconnect all wire connectors, inner basket, both pumps & Then unclasp the 4 shock rods then remove the whole inner assembly. Then turn the inner assembLy upside down & every which way until they all fall out. Like shaking quarters out of your piggy bank.
0helpful
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Cabrio flashes overloaded no matter if you have only 1 washcloth

Reach down in the tub (with no clothes in there and water in there) and make sure the tub floats.
If the tub is stuck and won't float then you will get this overload thing. Might be some small piece of clothe stuck in the shaft and you may need to remove the inner basket to get to it.


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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2answers

Whirlpool Cabrio HE washing machine displays error code F51. What is it and hw to I fix it?

I work for an appliance repair company and I had a recent service call for the same exact situation on this washer. I also know that Rotary Position Sensor is linked to the F-51 error code. I have found that this is not always the case. On this paticular call the F-51 error code was caused by a piece of clothing (sock, wash cloth, etc.) being stuck or jammed between the internal basket and the outer tub. I removed the cloth and the washer ran fine, so give that a check first before you spend the money.
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