Maytag Neptune MAH5500B Front Load Washer Logo

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Posted on Nov 19, 2007
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SPIN CYCLE At start of spin cycle the pump runs and drains. When the spin cycle starts, the drum rocks heavily even when empty, and the motor stops momentarily. About 15 secs. later it starts again with same result. This continues until the timer stops.

  • 4 more comments 
  • Teedee Nov 21, 2007

    Yes, I have this problem also, further the clothes are wet coming out of the machine. Like DRIPPING wet, not just normal wet.



    I have reset the computer by unplugging waiting for twenty seconds then plugging back in, however that is not working anymore.



    I think it is ashamed to buy a 800 washer that is only lasting 5 years!



    When my Dryer quit on my last year, I had a technician come over, tear it apart and charge me 75.00 to say it could not be fixed. Is this an issue that has been found in these machines and is it terminal or fixable at a reasonable cost?

  • debra547 Nov 27, 2007

    I have the same problem, drum shakes and quits during the whole spin cycle leaving the clothes wet.

  • Anonymous Apr 15, 2008

    Same problem with Maytag Neptune MAH3000AWW. Took it apart and found inner tub rear bracket (where shaft connects) was broken in all 3 sections of support bracket.

    Also found shaft bearings need replacement, but Maytag won't sell bearings seperate from outer tub (pressed in), would cost $700 to fix both problems. Is there a current lawsuit or other option to reimburse for this?

  • Anonymous Mar 19, 2014

    the cycle starts up but doesn't run all the way through then the drum keeps spinning but the water doesn't end up draining out when done. The water just stays in the drum.

  • Anonymous Mar 25, 2014

    when the machine start spin cycle run and stop

  • Anonymous Mar 29, 2014

    spin cycle is rocking and stopping

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Front load Neptune model

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  • Expert 249 Answers
  • Posted on Nov 24, 2007
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1answer

My Kenmore elite HE 4t front loader stops before the spin cycle

Washing machines will not spin until they have emptied most of the water from the drum.
I would check the outlet pipe is clear and the pump runs with no obstruction first.
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Machine lacked about 23 minutes in cycle, it stopped with lights flashing. It will not drain, therefore cannot spin. It just beeps whenbi try to start it again.

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.
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Machine stopped in mid cycle with the drain/unlocking light on. No error codes. Machine goes directly to the drain/unlocking position after start. Will not fill, spin, operate. Any ideas?

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.
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Whirlpool Front Loading Washer Only Spins in Diagnostic Mode

replace the brushes in the motor _around 20 quid and usually the first thing to start messing up when the brushes get short is the fast spin _UNPLUG IT FIRST. you might also like to clean up the com with a bit of wet and dry
2helpful
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My washer won't spin on spin cycle

Hi rapwizz,

I believe your drain pump filter is just clogged. The drain pump is trying to pump the water out before the Spin cycle, but can't. Usually this is caused by a foreign object that is obstructing the impeller. See my tip on how to access, drain & clean the Drain Pump Filter:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

After this, the Spin cycle will run, after the drainage procedure. If it does not, then you may need to replace the Drain Motor. Which is a easy task.

Kind Regards :-)

* If this solution helped you, please rate it
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Motor running drum not emptying

sounds like maybe a blocked pump.Probably got a coin or sock or some lint in the pump.Has your machine got a filter ? What happens when you position the program switch on a spin section and turn it on ? does it pump out the water ?
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Drain pump starts and stops prior to final spin cycle

Jayron, is the motor jogging? start to spin, stop, start to spin stop. If so, your motor is jogging between the high and low start windings. The motor during spin should start on the high speed windings and stay there until most of the water is drained. GE came out with a new motor, harness and run cap because of this. If you have a meter, there should be a white and white/red wire going to the motor. If you have a steady 120V and it's doing this jogging, replace the motor with the kit...Let me know if this the issue, Catriver..post back.
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