SOURCE: Error message- remove lens cap and press > button
Is your lens not retracting?
I've got the same problem and with the lens not retracting - this is why i get the message.
SOURCE: kodak digital camera z990 lens obstructed remove lens cap
It seems that many people think that sending a camera back to the manufacturer is helpful. Most of us want help to fix it ourselves. If it is under warranty most know enough to send it back. If it is out of warranty the repair cost for most problems is more then it cost to replace it.
SOURCE: my Kodak easyshare reads lens obstructed please help
Please next time add the camera model to the question. I think I can answer this one.
When you get this message, the sensor that should see the lens in its end stop, can't give the signal to the main board.
This could mean the lens is not fully out, the sensor is defect, or the wiring in the camera is defect.
You should check if you can see any damage to the lens barrel, causing the barrel not to move fully out.
Then when you switch the camera on, you have to take care not to hold your hand close to the lens, so you stop the movement.
Careful feel ig the lens can move out, if you pull softly.
Then switch of the camera and look if the lens retracts. If so, remove the battery for a few moments and replace it, Then switch on the camera again and ope it will work normal.
When the error is coming back, think twice before you send it in for repairs. First check what a new camera costs. Then ask what it will cost a repair then decide repair or a new one.
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