Dyson dc58 animal, will not run and I cannot see any blockage. I have fitted a new battery

Just unplug the unit and pull the purple filter up out of the top. Dyson has a neat video on their V6 Animal support page:

https://www.dyson.com/support/journey/guides/211317-01.html?machineId=210692-01#


https://gateway-eu.assetsadobe.com/DMGateway/public-ssl/dyson/_renditions_/322/3225d5c1-3beb-423c-9ebe-a3738b16bac8/avs/DC58-59-Filter%20wash-%28single-filter%29-0x360-800k.mp4

Replacement Vacuum Cleaner Batteries for Dyson V6 http://www.drillbattery.com.au/orderbattery.php/dyson_V6_battery.html

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+dc58

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

contact dyson support check www.dyson.com
whatever country you are from put country after the .com
eg australia is www,dyson.com.au
https://www.dyson.com.au/support/dc58-dc59/dc59-animal/maintaining-your-dyson-machine/wash-the-filter-video/not-resolved/obtain-telephone-support

Dyson has excellent customer support and having used there customer support I recommend giving them a call.

http://www.dyson.com/support/dc58%20dc59/dc59-animal

Hi there,

Sorry to hear you're having difficulties with your DC28. If it doesn't seem to be picking up as well as usual, it's possible that there's a blockage in the system, and you may need to give the filters a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

The correct way to wash the filters is shown in the video below. Under normal use, this should be done at least once every 3-6 months. Use cold water without any detergents, and ensure the filters are totally dry before replacing them - this may take up to 24 hours.

http://www.dyson.com/support/help.asp?article=1456&product=DC28-ANIMAL

Hopefully, by clearing any obstructions and washing the filters, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Hi there,

Sorry to hear you're having difficulties with your DC17. From what you've described, it sounds as if the relief valve is activating because you may have a blockage in the system, or because the filter needs washing. The easiest way to check for and clear blockages is shown on our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

It's also a very good idea to wash the filter - you can see the correct way to do this here:

http://www.dyson.com/support/help.asp?article=1463&product=DC17-ANIMAL


By removing any obstructions and washing the filter, you should be able to resolve your issue. However, if you've tried these steps and are still concerned, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting over the phone with you. You can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact with you as soon as possible.

Kind regards,

Jack
Dyson Customer Service

Hi its Darran at Dyson.

A loss of suction is most likely caused by a blockage or a dirty filter. If you have cleaned the filter, it would be worth checking the machine through for a blockage by following the user guide or the diagnostics in the Support section on our website at www.dyson.com.

If you are still having difficulties with your Dyson, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service