Drain is clear but ice stilll forming in bottom of freezer

A frost free fridge or freezer has a heating panel that is switched on for a short time at the end of each cooling cycle to melt any frost that has formed over the evaporator.
The resulting water droplets are channeled through a drain to be collected in a tray mounted on the motor where the heat from the motor will evaporate it.

The drain of your freezer is probably blocked and has caused an ice build up. You will probably have to at least partially thaw and de-ice in order to find the drain and clear it. This is especially difficult as cold plastic is very brittle and easily broken. Great care is needed when clearing the drain as it is possible to dislodge the drain tube and if unnoticed it will saturate the insulation and render the freezer inefficient at best...

this sounds like your freezer is operating properly, except that the drainage of the water when going through the defrosting mode is not draining properly, pooling on the bottom of the freezer and then freezing. Check the drainage hose for the defrost in the lower pan. I would remove everything, place in ice chest, let the unit completely thaw out and then inspect. I hope this is beneficial.

Your drain probably is stopped up with debris. The reservoir just catches the water and then evaporates. Clean the drain out with a small brush and thenour a cup of water down it to clear the line.

Look on the back of the unit for a plastic hose coming out the bottom to a drain pan usually sat on top of the compressor. Bend a straw and push up inside. If it won;t go, there is a blockage, usually ice in the drain. Fully defrost the freezer and blow through the straw until clear.

My be that the unit is not defrosting. There is a timer that turns off the freezer and turns on a heating element to melt the ice in the cooling fins. If this does not happen the fins fill with ice and ice begins to form as the water drips down under the ice. the bottom will freeze and the top will begin to warm.

sounds like a defrost problem there should be a defrost control and some form of a heater onthe inside of your freezer you should call a technician for proper diagnosis on which part you will need

dependant on appliance you may have a small drain hose at the base of the appliance that drains the defrosted water away at regular intervals. Sometimes this blocks and the water that should drain away just starts to freeze over.

if self defrosting model check frozen drain in freezer

hi thanks for the question the drain hose leading from the freezer is clogged up remove the ice from the bottom pull fridge from wall find small drain tube clean the tube now it will drain into tray vacuum out while your there thanks the appliance doc

The drain has most likely frozen over. It is at the bottom behind the back panel inside the freezer. You will need to remove all of the ice and run hot water down the drain until it is clear.