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not familiar with that tablet but most charging problems are either the cord or battery needs replacing. If light does not come on when on charge then you need a new cord. If light comes on and it won't hold the charge then it's time to replace your battery.
You need to contact Amazon.com. If you have an account, just log in and dispute the charge. IF you do not have an account and she used your card, you should contact your credit card company and dispute the charge.
If she used her own credit card, then you need to contact her credit card company and be ready to submit a ***** certificate.
if the device has not had charge in the battery you need to plug it in when red light goes off take charger out fot 3 secs.place back in and do it again in 15+minutes it WILL come on
the charge imdicator is suppose to blink when you plug the toy to the wall adaptor. if it doesnt blink then there's something wrong with either the adaptor, the adaptor port on the toy or the rechargeable power packs. now i said that the light is suppose to blink. but the frequency of the blinks shouldnt be fast. if that's the case clean the compartments and re-insert the batteries. if you are still having problems try the ff T/S:
1)remove the power packs, plug the toy to adaptor and turn it on. if it turns on that means your adaptor is working. 2)remove the adaptor and try using just the power packs. 3)try using 4aa batteries.
if the toy turns on with only one of the power sources stated above you better call vtech hotline.
Either the power converter (wall Pack) has no output of voltage....Or the battery has run its cycle of life. Symptoms of bad battery are,will take no charge,or not hold a charge for very long, or will not charge fully.I have an IPOD that I charged fully,and then put it away for a long time, when I got it back out....it wouldn't take a charge at all. These kind of issues are common with batterys . Hope this is helpful.
If it's flashing all lights fast at same time....don't worry. My mophie juicepack powestation does this all the time and refuses to take any charge. I bend a paperclip into a u shape and short the pins in the usb output Jack for not even a second. Quick touch is all that is needed. NO LONGER OR RISK DAMAGE OR FIRE. Resets the chip inside. Charges fine then.
Upon first use, you have to charge the battery overnight. Then for every recharge, you may have to keep it connected to the charger for at least 4 to 6 hours depending on your tablet, otherwise, your battery will go kaputt in a short period of time.
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