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Brenda, Check the attached links, "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Mar 6, 2013 - If you are experiencing some Kindle Fire HDX problems then you might just ... Try deregistering your Kindle Fire HD by swiping down from the top and tapping More > My .... by Simon Hill: Updated to add sound problems, screen flicker glitch, ... Lion Captures A Baby Baboon But Does The Last Thing You'd ...
What you really need to do is add your new Kindle device to your
existing Amazon Kindle account. The good news is if you bought it from Amazon new, Amazon automatically registers it to your existing account. So . . .
Go to the Amazon website using your laptop or desktop computer and log onto your Amazon account.
1)On the upper right of the page you should see *Hello (your name)*
Drop down this menu by hovering your mouse pointer on it.
2) Select *Manage your content and devices*
3) If you're not logged in, enter your Username and password.
4) If you're browser is set to save passwords an log in you won't
need to do step 3
5) Select the *Your Devices* tab
6) All your Kindle devices should be listed there, including the new
Kindle Fire.
7) You can click on your old Kindle and *deregister* it.
8) You can make your new Kindle Fire your *default device* and
you can edit your other Kindle devices such as any Android
Device onto which you have installed the Kindle App.
9) The default device status ensures new books purchased will
automatically download to that device when it's connected to
the internet via Wi-Fi or 3G depending on what your Kindle Fire
is configured with.
10) You can click on the *Settings* tab to manage your credit card and other information.
Amazon might help you with this because it is so new. However if you dropped it
(etc.) and if HTC doesn't replace it for you, You can get
the part at Kindle 3 Repair and there is a guide that shows you how to put in the part at Kindle Repair Guide.
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