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use a bigger eye in the needle and loosen of the needle thread tension a bit
needles are all the same length but come with various size eyes to accommodate thicker or thinner threads
use scrap material until you get a good combination
Hi
Likely there is thread or lint caught in the "flag" on the upper check spring or there is a broken thread caught in the take up levers
Most of the time the front cover has to be removed to get to the problem
contact me if you cannot get this resolved [email protected]
The tension is not properly set for embroidery, try to rethread totally new. Sometimes it is also caused by broken thread inside the machine, you can open it with the supplied L-shaped tool on the left side of the machine where the lamp is located and than take it out with a tweezer.
Hi, possibly you have put the bobbin in upside down. Try flipping it over in the bobbincase and see what happens. It should turn clockwise when looking at the bobbin and pulling the thread.Check that your upper tension is not too loose. Check that it is threaded correctly.
Hope this helps.
Rick
The machine stops because the sensor near the check spring(in the tension area) tells it the thread is broken or not there.. You can try to clean it out again but it's probably going to have to go in for service.
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