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TERESA SMITH Posted on Sep 26, 2016
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Where is the reset button on the refridgerator ice makers.

ICE MAKER DOESN'T MAKE ICE. BEEN REPAIRED 4 TIMES. WHERE MIGHT THE RESET BUTTON BE?

  • 2 more comments 
  • kakima Sep 26, 2016

    Hi TERESA SMITH, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    What make and model?

  • TERESA SMITH
    TERESA SMITH Sep 26, 2016

    WHIRLPOOL GOLD SERIES MODEL# WRF989SWDAE00

  • TERESA SMITH
    TERESA SMITH Sep 26, 2016

    LOWES WARRANTY TOLD ME TO RESET IT WITH THE REST BUTTON. I DON'T SEE A RESET BUTTON. DOES IT HAVE ONE?

  • richie46 Sep 27, 2016

    If there is a reset button, it is on the units electronics control board. Go look for it or call Whirlpool!

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1 Answer

richie46

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  • Refrigerators Master 12,962 Answers
  • Posted on Sep 26, 2016
richie46
Refrigerators Master
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4X??????? Hard to fathom you got 4 bad units in a row.

Check internal freezer temp. If not less than 10 degrees the thermostat inside the ice maker will not allow the unit to cycle and make ice. The issue could be with your refrigerator and not the ice maker.

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You can find the reset button at the bottom of the ice maker. Remove the ice tray to locate it. Remove the ice tray. The red button you see is the reset button
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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/benjamin_494963e790f97efb

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Hello Christine;

My name is Peter. I am a retired field service refrigeration technician, living in Baltimore, Maryland, USA.
You have not provided a model number so I will address the basics of a ice maker. There are many different kinds.

Not many ice makers have reset buttons. If you have a ice maker with a red reset button in the front you probably have a plastic flex mold. Your ice maker like many others has a control module assembly at the front. This module is actually a computer with a circuit board and a motor. The module tells the ice maker solenoid valve to open and fill the mold with water and what volume of water. Then the temperature sensor tells the control module that the ice cubes are frozen. The module turns on the motor to harvest and flex the mold.

Under your ice maker mold has a white wire beneath it. This is the temperature sensor. Your temperature sensor has failed. This is an solid state part of your ice maker and not replaceable. The ice maker that you have is not repairable. Some ice makers are repairable, but not yours.

When you push the restart button you are forcing your ice maker motor to turn on and harvest the ice cubes.

Normally you should get 8-10 ice cube harvest within a 24 hour period.
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