Konica Minolta magicolor 1680MF - Multifunction  - color - laser - cop... Printer Logo
John Bush Posted on Sep 21, 2016
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When printing color the paper jams. This does not happen when printing black. How do I stop it from jamming when printing color.

When printing color the paper jams. This does not happen when printing black.

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mearmi

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Where it is jamming? Section

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  • Posted on Sep 21, 2016
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Is that true for both print and copy job ?
Where does the jam happen ?

I am thinking if it is at the paper pickup roller area just as the job starts to print and not midway while printing, check the paper quality; dirty pickup roller; clean cork pad and try job from another tray

  • 5 more comments 
  • John Bush
    John Bush Sep 21, 2016

    When printing in color the print jams half way through the printing every time. Even if there is only one or two color lines of text at the top of the document. This is really weird. I've used both laser quality paper and regular copy paper. The printer has been cleaned also. A new fuser has been used also. I just printed nine pages in black with no problems.

  • Ravi Sep 22, 2016

    Page contents cannot cause the paper to jam on the path.
    I would check the driver version to be certain it matches the OS and the Printer model

  • Ravi Sep 22, 2016

    Can you try a color copy job (not print) and confirm if that also jams midway ?

  • John Bush
    John Bush Sep 23, 2016

    Confirmed. I tried color copy and it stop halfway through. The black copy worked.

  • Ravi Sep 23, 2016

    Do they all stop exactly at the same place ?
    I mean if you keep all jam'ed papers one behind the other.. you should be able to tell that.
    also can you upload a pic of jammed paper ?

  • John Bush
    John Bush Sep 23, 2016

    I've attached two scanned printout one color and one black. My color scans and print are like the attached color jpeg. I never get 75% of a color page printed or under 25% of a page printed. Mostly half. Toner cartridge issue?



  • Ravi Sep 23, 2016

    Among the three color toner cartridges (Cyan Yellow or Magenta), I feel either
    - the cleaning blade inside the toner jams after certain amount of rotation.
    - or the tooth on one of the color cartridge is broken or worn out.
    You should be able to rotate manually each of the toner rollers (without touching the developer drum) smoothly without excessive effort. Remember to rotate only in ONE direction.

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Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.


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Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin please rate me
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E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin
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