Bowl too low due to settings in tank.
Water Level Adjustment
1. To adjust, simply turn upper half of valve counter-clockwise to unlock, pull up till water line on valve is level with water line marked in tank, Fig.C then turn clockwise till valve snaps into locked position.
2. Turn on water supply to fill tank.
3. Tamper proof key is optional, and may be used to simply to prevent further adjustment once final setting is achieved. Fig D
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