Maytag Neptune MDE5500AY Electric Dryer Logo

Related Topics:

Karisa Ragland Posted on Aug 08, 2016
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dryer chirping along with the following: start button flashing, dry temp on high light lit, 56 on timer timed dry lit and dry time selector lit was on sensor dry when we left and turned off

Won't turn off without holding 5 buttons down at the same time

  • Karisa Ragland
    Karisa Ragland Aug 09, 2016

    no error codes to speak of, did get it running, chirps all the time, running or not did get it back to sensor dry.

×

1 Answer

bigdawg7299

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 2,559 Answers
  • Posted on Aug 09, 2016
bigdawg7299
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Dec 19, 2009
Answers
2559
Questions
0
Helped
556215
Points
7776

Disconnect power or turn breaker off for about 5 minutes. This may reset the unit. Otherwise you have an eror showing and need to retrieve the error code. Google your make and model followed by error codes a d you should get a link to retrieve the codes.

Testimonial: "Thanks, we did get it running but it chirps all the time. There have been no error codes given. Sensor dry works."

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Amana tandem dryer Model# NED7300WW1 temperature button not working

The buttons and the control panel need to be repaired or retrofitted or be replaced.
1helpful
1answer

Our ken ore elite dishwasher 66513423k701 clean button flashes 6 times pauses and flashes once. We did have a problem with the dishwasher dumping water all the floor and discovered the discharge pump was...

It sounds like you just need to reset the controller. This is done by running (or partially running) a diagnostic cycle, which will clear the error. Here's how to do it: Depending on the model, and the keys you have, press the following sequence of keys quickly (with less that 1 second between key presses:
Heated Dry - Normal - Heated Dry - Normal; or
High Temp - Air Dry - High Temp - Air Dry; or
Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry; or
High Temp Wash, Heated Dry, High Temp Wash, Heated Dry.
You will know that you have entered the diagnostic cycle when all the lights light up. Let it run for a few minutes, and then press Cancel to stop the diagnostic cycle and clear the error.

Note: On some of the newer Whirlpool, Kenmore, KitchenAid dishwashers, you start the diagnostic cycle by rapidly pressing the 3 left-most keys in the following sequence: 1 2 3, 1 2 3, 1 2 3.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

0helpful
1answer

What does E61 service call on my frigidaire affinity mean???

read the whole manual no code e61 ?


READING ERROR CODES

1. Rotate cycle selector knob to the 3 O'clock position.

2. Press and hold the Select and Pause Cancel buttons simultaneously for six seconds.

3. Immediately after, press and hold the START and Pause Cancel buttons simultaneously for 4 seconds.

4. Rotate the cycle selector knob to the 2 O'clock position. The four indicator lights of Drying, Cool Down, Wrinkle Rid

(Press Saver), and Clean Lint Filter will flash the number of times for the first digit of the code and the START indicator

light will flash the number of times for the second digit. Take separate counts of each indicator light, then repeat to

confirm in order to be accurate in identifying the proper error code. The code is obtained by counting the number of times

the lights flash. Example E24: The four indicator lights would flash twice indicating the 2 and the START indicator light

will flash four times indicating the 4. The four indicator lights and the START indicator light start flashing at the same

time. The control will pause for 2 seconds, then repeat the code.

NOTE: A letter appearing in the code stands for a number higher than nine. A = 10 B = 11 C = 12 D = 13 E = 14 F = 15

Example Code E4A: the first digit would be 4 and the second digit would be 10. The four indicator lights would blink four

times and the START indicator light would blink ten times. Troubleshoot the problem by using the chart below.

To move on to the next code, press the OPTIONS button.

To clear code, press the Select button. Code will be cleared when mode is exited.

To exit this mode, simultaneously press and hold the Select and Pause Cancel buttons for six seconds.

Error Code Label Description Solution

E10 General EEPROM

Fault

Problem with communication

between EEPROM and the

microprocessor.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E11 Checksum Error Problem with communications or

memory did not check, one has

become corrupted.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E12 Non fatal R/W

error

Problem reading or writing to the

memory or input/output.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E24 Control NTC Short

Circuit

Control thermistor or its wiring is

shorted.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E25 Control NTC Open

Circuit

Control thermistor or its wiring is

open.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E4A Program Timeout

Fault

The drying time has exceeded

program time for that cycle.

Press Pause Cancel and SELECT buttons for 6 seconds to exit test modes.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Check for anything that would extend dry times such as:

no heat, restricted vent, blower fan blade broken or loose, dryer installed in

closet with solid door, or bad connection in moisture sensor bar circuit or

dirty bars. If dryer operates normally but code returns, replace electronic

control.

E5B Heater Fault (no

heating)

Temperature reading of control

thermistor has not changed in a

certain amount of time.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Measure voltage across terminals on relay RL2 (heater

relay) on electronic control. If meter reads 240V on electric models and

120V on gas models, replace electronic control. If meter reads zero, remove

power from dryer. Disconnect wire going to NO terminal on the relay RL2.

Reconnect power and measure voltage drop between terminal COM on

relay RL2 and neutral. If meter reads zero, wire between incoming line and

relay RL2 is open. If meter reads 120V, check the rest of the heater circuit.

E68 Key (button) Struck

Fault

One of the keys (buttons) is stuck

closed (active).

Enter function test mode and perform key (button) test to determine which

button is at fault. Carefully free the and perform the test again. If button is

free but the key struck code still exists, replace electronic control.

E8C Too many trips in a

period of time.

The safety (high limit) thermostat

has tripped too many times within

a certain period of program time.

Check for blocked lint filter, blocked exhaust, air leaks around air duct,

broken blower fan blades, worn or loose drum seals, dryer installed in closet

with solid doors or door seal not correctly seated.

EAF Watch Dog Reset Microcontroller has been reset by

internal Watchdog timer.
Clear code, exit mode and start dryer. If problem persists, replace electronic

0helpful
1answer

What does E6 error code mean

here is basic error codes for your dryer (and how to get them out)

READING ERROR CODES

1. Rotate cycle selector knob to the 3 O'clock position.

2. Press and hold the Select and Pause Cancel buttons simultaneously for six seconds.

3. Immediately after, press and hold the START and Pause Cancel buttons simultaneously for 4 seconds.

4. Rotate the cycle selector knob to the 2 O'clock position. The four indicator lights of Drying, Cool Down, Wrinkle Rid

(Press Saver), and Clean Lint Filter will flash the number of times for the first digit of the code and the START indicator

light will flash the number of times for the second digit. Take separate counts of each indicator light, then repeat to

confirm in order to be accurate in identifying the proper error code. The code is obtained by counting the number of times

the lights flash. Example E24: The four indicator lights would flash twice indicating the 2 and the START indicator light

will flash four times indicating the 4. The four indicator lights and the START indicator light start flashing at the same

time. The control will pause for 2 seconds, then repeat the code.

NOTE: A letter appearing in the code stands for a number higher than nine. A = 10 B = 11 C = 12 D = 13 E = 14 F = 15

Example Code E4A: the first digit would be 4 and the second digit would be 10. The four indicator lights would blink four

times and the START indicator light would blink ten times. Troubleshoot the problem by using the chart below.

To move on to the next code, press the OPTIONS button.

To clear code, press the Select button. Code will be cleared when mode is exited.

To exit this mode, simultaneously press and hold the Select and Pause Cancel buttons for six seconds.

Error Code Label Description Solution

E10 General EEPROM

Fault

Problem with communication

between EEPROM and the

microprocessor.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E11 Checksum Error Problem with communications or

memory did not check, one has

become corrupted.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E12 Non fatal R/W

error

Problem reading or writing to the

memory or input/output.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E24 Control NTC Short

Circuit

Control thermistor or its wiring is

shorted.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E25 Control NTC Open

Circuit

Control thermistor or its wiring is

open.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E4A Program Timeout

Fault

The drying time has exceeded

program time for that cycle.

Press Pause Cancel and SELECT buttons for 6 seconds to exit test modes.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Check for anything that would extend dry times such as:

no heat, restricted vent, blower fan blade broken or loose, dryer installed in

closet with solid door, or bad connection in moisture sensor bar circuit or

dirty bars. If dryer operates normally but code returns, replace electronic

control.

E5B Heater Fault (no

heating)

Temperature reading of control

thermistor has not changed in a

certain amount of time.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Measure voltage across terminals on relay RL2 (heater

relay) on electronic control. If meter reads 240V on electric models and

120V on gas models, replace electronic control. If meter reads zero, remove

power from dryer. Disconnect wire going to NO terminal on the relay RL2.

Reconnect power and measure voltage drop between terminal COM on

relay RL2 and neutral. If meter reads zero, wire between incoming line and

relay RL2 is open. If meter reads 120V, check the rest of the heater circuit.

E68 Key (button) Struck

Fault

One of the keys (buttons) is stuck

closed (active).

Enter function test mode and perform key (button) test to determine which

button is at fault. Carefully free the and perform the test again. If button is

free but the key struck code still exists, replace electronic control.

E8C Too many trips in a

period of time.

The safety (high limit) thermostat

has tripped too many times within

a certain period of program time.

Check for blocked lint filter, blocked exhaust, air leaks around air duct,

broken blower fan blades, worn or loose drum seals, dryer installed in closet

with solid doors or door seal not correctly seated.

EAF Watch Dog Reset Microcontroller has been reset by

internal Watchdog timer.
Clear code, exit mode and start dryer. If problem persists, replace electronic

0helpful
1answer

WHY DOES MY DRYER KEEP SHUTTING OFF WITH BLINKING LIGHTS

sure is heres how to get the fault codes

READING ERROR CODES

1. Rotate cycle selector knob to the 3 O'clock position.

2. Press and hold the Select and Pause Cancel buttons simultaneously for six seconds.

3. Immediately after, press and hold the START and Pause Cancel buttons simultaneously for 4 seconds.

4. Rotate the cycle selector knob to the 2 O'clock position. The four indicator lights of Drying, Cool Down, Wrinkle Rid

(Press Saver), and Clean Lint Filter will flash the number of times for the first digit of the code and the START indicator

light will flash the number of times for the second digit. Take separate counts of each indicator light, then repeat to

confirm in order to be accurate in identifying the proper error code. The code is obtained by counting the number of times

the lights flash. Example E24: The four indicator lights would flash twice indicating the 2 and the START indicator light

will flash four times indicating the 4. The four indicator lights and the START indicator light start flashing at the same

time. The control will pause for 2 seconds, then repeat the code.

NOTE: A letter appearing in the code stands for a number higher than nine. A = 10 B = 11 C = 12 D = 13 E = 14 F = 15

Example Code E4A: the first digit would be 4 and the second digit would be 10. The four indicator lights would blink four

times and the START indicator light would blink ten times. Troubleshoot the problem by using the chart below.

To move on to the next code, press the OPTIONS button.

To clear code, press the Select button. Code will be cleared when mode is exited.

To exit this mode, simultaneously press and hold the Select and Pause Cancel buttons for six seconds.

Error Code Label Description Solution

E10 General EEPROM

Fault

Problem with communication

between EEPROM and the

microprocessor.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E11 Checksum Error Problem with communications or

memory did not check, one has

become corrupted.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E12 Non fatal R/W

error

Problem reading or writing to the

memory or input/output.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E24 Control NTC Short

Circuit

Control thermistor or its wiring is

shorted.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E25 Control NTC Open

Circuit

Control thermistor or its wiring is

open.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E4A Program Timeout

Fault

The drying time has exceeded

program time for that cycle.

Press Pause Cancel and SELECT buttons for 6 seconds to exit test modes.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Check for anything that would extend dry times such as:

no heat, restricted vent, blower fan blade broken or loose, dryer installed in

closet with solid door, or bad connection in moisture sensor bar circuit or

dirty bars. If dryer operates normally but code returns, replace electronic

control.

E5B Heater Fault (no

heating)

Temperature reading of control

thermistor has not changed in a

certain amount of time.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Measure voltage across terminals on relay RL2 (heater

relay) on electronic control. If meter reads 240V on electric models and

120V on gas models, replace electronic control. If meter reads zero, remove

power from dryer. Disconnect wire going to NO terminal on the relay RL2.

Reconnect power and measure voltage drop between terminal COM on

relay RL2 and neutral. If meter reads zero, wire between incoming line and

relay RL2 is open. If meter reads 120V, check the rest of the heater circuit.

E68 Key (button) Struck

Fault

One of the keys (buttons) is stuck

closed (active).

Enter function test mode and perform key (button) test to determine which

button is at fault. Carefully free the and perform the test again. If button is

free but the key struck code still exists, replace electronic control.

E8C Too many trips in a

period of time.

The safety (high limit) thermostat

has tripped too many times within

a certain period of program time.

Check for blocked lint filter, blocked exhaust, air leaks around air duct,

broken blower fan blades, worn or loose drum seals, dryer installed in closet

with solid doors or door seal not correctly seated.

EAF Watch Dog Reset Microcontroller has been reset by

internal Watchdog timer.
Clear code, exit mode and start dryer. If problem persists, replace electronic

0helpful
1answer

Frigidaire affinity dryer yes code

heres how to get them :


READING ERROR CODES

1. Rotate cycle selector knob to the 3 O'clock position.

2. Press and hold the Select and Pause Cancel buttons simultaneously for six seconds.

3. Immediately after, press and hold the START and Pause Cancel buttons simultaneously for 4 seconds.

4. Rotate the cycle selector knob to the 2 O'clock position. The four indicator lights of Drying, Cool Down, Wrinkle Rid

(Press Saver), and Clean Lint Filter will flash the number of times for the first digit of the code and the START indicator

light will flash the number of times for the second digit. Take separate counts of each indicator light, then repeat to

confirm in order to be accurate in identifying the proper error code. The code is obtained by counting the number of times

the lights flash. Example E24: The four indicator lights would flash twice indicating the 2 and the START indicator light

will flash four times indicating the 4. The four indicator lights and the START indicator light start flashing at the same

time. The control will pause for 2 seconds, then repeat the code.

NOTE: A letter appearing in the code stands for a number higher than nine. A = 10 B = 11 C = 12 D = 13 E = 14 F = 15

Example Code E4A: the first digit would be 4 and the second digit would be 10. The four indicator lights would blink four

times and the START indicator light would blink ten times. Troubleshoot the problem by using the chart below.

To move on to the next code, press the OPTIONS button.

To clear code, press the Select button. Code will be cleared when mode is exited.

To exit this mode, simultaneously press and hold the Select and Pause Cancel buttons for six seconds.

Error Code Label Description Solution

E10 General EEPROM

Fault

Problem with communication

between EEPROM and the

microprocessor.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E11 Checksum Error Problem with communications or

memory did not check, one has

become corrupted.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E12 Non fatal R/W

error

Problem reading or writing to the

memory or input/output.

Clear code, exit mode and start dryer. If problem persists, replace electronic

control.

E24 Control NTC Short

Circuit

Control thermistor or its wiring is

shorted.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E25 Control NTC Open

Circuit

Control thermistor or its wiring is

open.

Remove wires from control thermistor. Measure resistance of thermistor. If

reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±

10%), check wiring between thermistor and electronic control. If good,

replace electronic control.

E4A Program Timeout

Fault

The drying time has exceeded

program time for that cycle.

Press Pause Cancel and SELECT buttons for 6 seconds to exit test modes.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Check for anything that would extend dry times such as:

no heat, restricted vent, blower fan blade broken or loose, dryer installed in

closet with solid door, or bad connection in moisture sensor bar circuit or

dirty bars. If dryer operates normally but code returns, replace electronic

control.

E5B Heater Fault (no

heating)

Temperature reading of control

thermistor has not changed in a

certain amount of time.

Position cycle selector to NORMAL, temperature selector to HIGH HEAT

and touch START. Measure voltage across terminals on relay RL2 (heater

relay) on electronic control. If meter reads 240V on electric models and

120V on gas models, replace electronic control. If meter reads zero, remove

power from dryer. Disconnect wire going to NO terminal on the relay RL2.

Reconnect power and measure voltage drop between terminal COM on

relay RL2 and neutral. If meter reads zero, wire between incoming line and

relay RL2 is open. If meter reads 120V, check the rest of the heater circuit.

E68 Key (button) Struck

Fault

One of the keys (buttons) is stuck

closed (active).

Enter function test mode and perform key (button) test to determine which

button is at fault. Carefully free the and perform the test again. If button is

free but the key struck code still exists, replace electronic control.

E8C Too many trips in a

period of time.

The safety (high limit) thermostat

has tripped too many times within

a certain period of program time.

Check for blocked lint filter, blocked exhaust, air leaks around air duct,

broken blower fan blades, worn or loose drum seals, dryer installed in closet

with solid doors or door seal not correctly seated.

EAF Watch Dog Reset Microcontroller has been reset by

internal Watchdog timer.
Clear code, exit mode and start dryer. If problem persists, replace electronic

0helpful
1answer

All the panel lights glow after I reset (heated dry, normal, etc)?

Not sure what you mean by a temp restart only time lights should all be lit is if you placed the unit into diagnostic. Lets go one of two ways if you hit the normal wash button it lights along with heated dry you hit start button it flashes and won't go solid you have an open door switch, if everything is off and start light continues to flash you have a stuck key on the keypad.
0helpful
1answer

My FEQ1442ES dries but after about five minutes the dryness button flashes 4 times then 30 sec flashes 4 times it does this 4 times before shutting down then the start/ cancel buttons flash 6 times th

Sounds like it is flashing a code but you would need a professional to diagnose it completely. If it shuts off after drying it could be reaching too high of a temp or the thermal limiter is not registering the temp correctly.
18helpful
2answers

Clean button is flashing

Hi


Thanks for using FixYa. If the clean light flashes, pauses, and then repeats. When the dishwasher doesn't sense a water temperature increase, it stops working and locks the functions (clean light flashes, all buttons are non responsive). It does this as a safety in case the element is broken and feeding electrical current into the water.

To resolve this you will have to reset the console. Do this by closing the door and press these buttons in sequence...


-high temp wash

-heated dry
-high temp wash
-heated dry



Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee
0helpful
1answer

ON/OFF & Time saver Button keeps flashing

For mine, it started flashing the on/off light along with the "drying high heat" and the "reduce crease".
Unplugging the unit for 30 minutes appears to have reset the machine and it is now working.
Not finding what you are looking for?

281 views

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...