Computers & Internet Logo

Related Topics:

Doug Hughes Posted on Jul 31, 2016
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Removing a program/possible virus on my computer.

My older computer runs Windows XP home SP 3. It was fine until a few days ago when my antivirus program stopped running in the background. I called tech support for the antivirus program. They said there was a program called PC cleaner pro on the computer that stopped the antivirus program. Can anyone tell me how to get rid of this? It does not appear as a program om the add/remove program list.

1 Answer

Barbat Nae

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 509 Answers
  • Posted on Aug 03, 2016
Barbat Nae
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: May 05, 2009
Answers
509
Questions
0
Helped
315719
Points
1346

Run this program and restart your PC: https://toolslib.net/downloads/viewdownload/1-adwcleaner/ Downloads AdwCleaner ToolsLib

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers

I am trying to get rid of the xp home security 2011 virus.

Manual Removal:
1. Press Ctrl+Alt+Del on keyboard to stop process associated to "XP Home Security 2011?. When Windows Task Manager opens, go to Processes Tab and find and end the following process:
(random characters).exe
2. You need to update your installed antivirus application to have the latest database.
3. Thoroughly scan the computer and any detected threats must be removed. If removal is prohibited, it is best to quarantine the infected item. Manually locating and deleting of malicious files should also be performed. Please see files below that are related to XP Home Security 2011 Virus.
4. Registry entries created by XP Home Security 2011 must also be remove from the Windows system. Please refer below for entries associated to the rogue program. [how to edit registry]
5. Exit registry editor.
6. Get rid of XP Home Security 2011 start-up entry by going to Start > Run, type msconfig on the "Open" dialog box. A windows containing System Configuration Utility will be launched. Go to Startup tab and uncheck the following Start-up item(s):
(random characters).exe
7. Click Apply and restart the computer.
XP Home Security 2011 Removal Tool:
In order to completely remove the threat from a computer, it is best to download and run Malwarebytes Anti-Malware. Sometimes, Trojans will block the downloading and installation of MBAM. If this happens, download it from a clean computer and rename the executable file before executing on the infected computer.
Using Portable SuperAntiSpyware:
To thoroughly clean a computer, it is best to do a separate scan of another security program so that other infected files not detected by anti-virus application can be remove as well. Download and run SuperAntiSpyware Portable Scanner.
tip

Introduction To ESET NOD32 Anti-virus

<p>ESET NOD32 Antivirus, commonly known as NOD32, is an antivirus software package made by the Slovak company ESET. ESET NOD32 Antivirus is sold in two editions, Home Edition and Business Edition. The Business Edition packages add ESET Remote Administrator allowing for server deployment and management, mirroring of threat signature database updates and the ability to install on Microsoft Windows Server operating systems. NOD32 anti-virus System provides balanced protection against threats endangering your PC. Viruses, worms, and other malware are kept out of striking distance from your valuable data. ESET Nod32 Antivirus version 3 provides antivirus and antispyware protection for all home/office PCs running Microsoft windows 2003 / XP or Vista, server versions are also available. ESET Nod32 Antivirus version 3 also features an enhanced graphical interface, with on-demand help and easy tooltips.<br /> <p> <br> <p>NOD32 was created in the early 1990s and initially the program gained popularity with IT workers in Eastern European countries, as per company it reached its 5000th update to virus definition on April 5, 2010. ESET released its various programs like "ESET File Security for Microsoft Windows Server", " ESET Mobile Security", " ESET NOD32 anti-virus for MAC and Linux Desktop", " ESET Cyber security", " Online Scanner ", and " ESET SysInspector". ESET NOD32 Antivirus gives you fast, effective and easy-to-use protection without getting in your way or interrupting your work. Smart proactive detection blocks most known and emerging threats hours or days faster than other antivirus technologies. Fast, light and unobtrusive software protects your Internet experience without annoying system slowdowns.
on Mar 21, 2011 • Computers & Internet
0helpful
1answer

Can not get it to turn on

Download Hiren Boot cd from http://www.torrentzap.com/torrent/622163/! (9Down.COM) Hiren's BootCD v10.0
Instruction on how to use it...
  • The disk is downloaded as an ISO file. The ISO files can be burned using software programs such as Nero. Burn the disk to a DVD instead of a CD by using a program such as IMGBurn.

  • Booting
  • Once the disk is burned, place it on a DVD or CD drive on the computer and restart the computer. After the computer displays its default first screen, the disk will scan and load the Hiren's Boot menu. The menu gives users three options. The options are to start the computer normally, load Mini Windows XP or load the disk. Choose the disk-loading option to work within the disk parameters and run in DOS. DOS is a simplified process that uses only text. The CD provides shortcuts to each utility.

  • Mini Windows XP
  • To clear a virus and use a large collection of Hiren's Boot tools, choose the Mini Windows XP option. A simple version of Windows XP will load on the computer. It might take a few minutes to load everything because it processes files directly from the CD. Once it has loaded, wait for the Hiren's Boot disk menu to pop up. Select the "Menu" option and scroll through the programs. The disk features Windows password hackers, registry cleaners and a large collection of antivirus software.

  • Antivirus
  • A main portion of the disk feature antivirus software. Spybot-Search and Destroy scans a computer for the most likely spyware and removes it. Malwarebytes Anti-Malware finds root kit viruses and Trojans that could affect computers and spread through networks. Super Antispyware is an all-in-one scanner that detects and eliminates all types of viruses. Run one scan at a time. Do multiple scans because one program might find a virus that another program misses.


  • **Please give a 4 thumb rating..If you find my solution useful**

    Have a Nice Day
    0helpful
    1answer

    I am having trouble downloading some new virus software (McAfee). I have bought a new product from them and and trying to download it direct from the website. I have turned off Firewall, pop-up blocker etc...

    Hi,
    I believe that there is an old anti virus on your system so you need to follow this...
    1. Download the Norton Removal Tool, to your desktop (do NOT Run it yet.)
    http://service1.symantec.com/SUPPOR...3108162039
    2. Disconnect from the internet and close all programs, and REBOOT.
    3. Uninstall Norton with Control Panel> Add/Remove Programs.
    4. IMMEDIATELY enable the Windows Firewall!
    5. Double-click on the file you saved in #1 above to run the utility. Do
    NOT touch your keyboard until the run has completed, then REBOOT (again).
    6. Install better antivirus, such as Eset's NOD32, Kaspersky or Avast!

    FREE Home Edition Avast! antivirus - anti-spyware protection
    http://www.avast.com/eng/avast-free...yware.html

    You mentioned you were using XP Home edition. What Service Pack? SP3?

    You did not mention HOW you connect to the internet? dialup?

    Is your computer part of a local network?

    Important: Download MBAM, update, and run the FULL scan:
    FREE Malwarebytes anti-malware
    http://www.malwarebytes.org/mbam.php

    There is some excellent information here:
    http://www.elephantboycomputers.com...ng_Malware

    HTH. (Hope This Helps. :)
    Please post your feedback.
    0helpful
    1answer

    I have a problem with my PC: When I try to turn off the windows XP home edition SP3 the pc don't stop he restart, but i think the HDD C: where windows is install stop and then restart all sistem (like in...

    It Seems Some System Files are Corrupted or Deleted By Antivirus Application in the Process of Removing Virus from your System ....

    Method 1:
    --------------
    1. Put your Windows XP CD in your CD-Drive
    2. Open RUN Dialogue Box From Start Menu
    3. Type "SFC /SCANNOW" -- Copy and Paste the Command exactly
    With out Quotes
    4. Wait Until It Completes everything...
    5.Restart and Check your Problem ....

    Method 2:
    ---------------
    1.Login to your Windows XP
    2. Put your Windows XP Home CD in your CD-Drive
    3. Click Install Windows XP From Autorun Window.Start Windows XP Autorun Screen if its not opened, by Clicking on the Windows XP CD Drive icon under your My Computer ...
    4.Select Same Drive as your Windows XP Now Installed then Select Upgrade Method to Install...
    5.Complete Installation and Restart your System ...

    Note: in Upgrade You'll never lost your Installed Programs and Files ...


    0helpful
    1answer

    PC crashes when i switch user

    reboot to safe mode using f8 right before the windows logo screen at boot comes on. after on this, run a virus and spyware removal program. i recommend www.superantispyware.com for this.

    this problem is mostlikely due to a virus or spyware. If all else fails, put your windows xp cd in and when this loads, select install windows then let it detect installed windows. select "repair" as your option for a repair reinstall, this will fix damaged or mising windows files.
    1helpful
    2answers

    Won't start up windows xp after installing antivirus

    Sounds like a virus you had on your system was linked onto one of your important system files. If you have a system rescue disk, probably included with the system you bought if you bought it new, use it. It won't delete any of your files, but it will restore any missing system files that windows needs to start.
    If that doesn't work, you will probably have to format the disk and start over.

    For future reference, always make a backup of your system before deleting files with viruses in them. Most anti virus programs will tell you to do this as well.
    0helpful
    2answers

    Xp freezing b/4 i can log on

    plz go to safe mode...try doing a system restore..
    chk if same problem happens in another user account...
    other wise reformat you system
    0helpful
    5answers

    Windows XP... Problem

    majorgeeks.com has a good forum for helping get rid of virus. All you need to download is HiJackThis which is a free program install that and post the report shown at their forums and a spyware/antivirus guru will walk you through all you need to do to eradicate the virus from your system.
    0helpful
    1answer

    Admin issues with Windows XP

    First install: NORTON REMOVER
    Then Make a New account on your System
    Not finding what you are looking for?

    192 views

    Ask a Question

    Usually answered in minutes!

    Top Computers & Internet Experts

    Grand Canyon Tech
    Grand Canyon Tech

    Level 3 Expert

    3867 Answers

    Brad Brown

    Level 3 Expert

    19187 Answers

    Cindy Wells

    Level 3 Expert

    6688 Answers

    Are you a Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...