Which ipod are you using? a great many docks are not compatible with the touch. When shopping for a dock to use with the touch there is a separate icon on the packaging that denotes ipod touch and iphone compatibility. If you no longer have the box or user's manual check with Bose' customer service.
If your ipod is not a touch I would check to be sure that the dock connector is clean and clear of debris.
I am also assuming that the ipod synchronizes normally with your computer (meaning that the ipod's socket is good) Try listening to the ipod via headphones while it is connected and charging to make sure that there is not an internal problem with the ipod.
I hope this helps.
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