Pride Mobility Products New Pride Mobility Jet 3 Ultra Power Wheel Chair Logo
Carol Childs Posted on Jun 24, 2016
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Repair facilities in my area area code 30642

I think I damaged the chair in transporting it. The chair runs but has periodic "THUMP" as if one part of the tire is damaged (flat). It isn't

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Marvin

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  • Pride Mobili... Master 85,242 Answers
  • Posted on Jun 24, 2016
Marvin
Pride Mobili... Master
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We have no way to look up repair facilities from here. We are in California USA

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go to the back of the unit and visually check for the transportation bolts also if this unit is new you will not be able to do any repairs to the unit otherwise you would void your warranty My suggestion is to call for service immediatley if the unit is new do not run the unit until you go around the back and remove the transport bolts they are not noted in the installation manual and should of been taken off by the delivery people if you ran the unit with the bolts in place pray that it did not damage the machine I await your reply to find out if this unit is new and under warranty Thanks Rick
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"transport mode" means that your vehicle is running on a preset ignition program
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