The error code E12 on a Super General washing machine indicates a drainage issue. This could be caused by a few different things:
- Clogged drain hose: The drain hose that carries the water from the washing machine to the drain may be clogged. Check the drain hose to make sure that it is not blocked by debris.
- Drain pump: The drain pump is responsible for pumping the water out of the washing machine. If the pump is clogged or damaged, it will not be able to pump the water out and the machine will display an E12 error.
- Drain filter: The drain filter is located in the drain pump and is responsible for trapping debris that may clog the drain hose. Check the drain filter to make sure it's not clogged.
- Control board: The control board manages the washing machine's functions and if it's faulty it can cause the drain pump to run continuously and display the E12 error.
It's recommended to first check the drain hose, drain pump, and drain filter to see if they are the cause of the issue. If these are all clear, the problem may be with the control board, which will require professional repair. Please be careful when checking the drain pump and filter, as the water may be hot if the machine is in the middle of a cycle.
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