Can't delete the previous owners blackberry id

Overview





There are two scenarios whereby a BlackBerry smartphone user is unable to log into BlackBerry World with the BlackBerry ID when the SIM card has been removed from the smartphone.

1. If the SIM card is removed from a smartphone where a BlackBerry ID has not been previously set up, then the option to skip the login to BlackBerry ID will be available.
   
   


2. If the SIM card is removed from a smartphone where a BlackBerry ID has already been set up, then the option to skip the login to BlackBerry ID will not be available. The BlackBerry smartphone user will be required to log in with the last known BlackBerry ID credentials.

Workaround

If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email.



If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:




Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.



To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.

1. Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
   


2. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
   


3. Enter the Answer to the Password Recovery Question, then click OK.
   
   Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
   


4. A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
   


5. Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
   


6. Locate the password reset email and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
   


7. When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
   


8. A confirmation message will display once the changes have been saved successfully.
   


9. Moving forward use the newly created password whenever logging into BlackBerry ID.

I guess you want to keep the same email id for your log in.

When you signed up for the blackberry world, they would have sent you have email. Find that email in your inbox and look through it to find a link that allows you to delete the previous bb world account that you created using that email. After that it done, you can sign up for a new account with the same email :) Good luck

it will be the same id username and password you used on your previous bb

create new apple id and then delete the previous account or factory reset the tablet

I rang up today and I fixed my problem, I was told to switch off my phone then take out my battery and sim card. When my phone was back on my bbm was working. I hope this works, as I was dissapointed that mine would not work either. Goodluck !! :)

Hi
Here's a video showing how to reset.



Hope it helps.

No need to asking that password to your friend of your friends. you can unlock blackberry curve password even you don't know your previous password, but you will lose all your previous data in that phone. If you ready just type any password until your reach 10 failure of password, that will make your blackberry unlocked from old password so you can setup new password again for your phone.

you can reflash the OS but the IMEI and pin will still be registered to the carrier you should get some form of authorisation from the previous owner stating that the phone is yours now.

Your BlackBerry Internet Service or Web Client account can be integrated with up to ten email accounts. The accounts that are supported are POP3, IMAP, Hotmail, Yahoo, and Gmail. If for any reason you wanted to remove an email account do the following:
To remove an integrated email account:
1. Connect to the BlackBerry Internet Service web site and log in to your BlackBerry account.
2. On the navigation bar, click Profile. In the Profile list, click other email accounts.
3. Under the Email Accounts list, check the box beside the email account that you want to remove.
4. Click Delete. You will be prompted with a warning message. Click Yes to continue. This will remove the integrated account from your BlackBerry Internet Service account.

Your service provider can easily walk you through this.

Also, go to "email setup" & see if there are steps to help you there.