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Re: I was billed twice for my prime membership. I was...
Amazon is great at handling these type of problems. Call the support center and provide all to information, e.g., date of payment, type of payment, receipts, etc.
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Click here to go to the Manage Prime Membership page.
If that link doesn't work, go to Amazon. In the Search box, type amazon prime, and then press Enter. On the search results page, clickEnd Your Amazon Prime Membership.
Sign in to your account. Your username is the email address you used to sign up with Amazon.
If you're on an Amazon Prime free trial, click Do not continue.
At the end of the Amazon Prime trial, your account will be canceled and you won't be billed for it.
If you don't cancel your free trial, you will automatically be upgraded to a paid membership, and you will be billed for that.
If you're on a paid Amazon Prime membership, click End membership.
If you haven't received free shipping through Amazon Prime or used any of the Amazon prime benefits, you are eligible for a full refund. If you cancel within three days of signing up, then you are eligible for a free refund
Cynthia, Prime is Amazon's new membership platform where you pay fees. You must have activated that feature, hence the bill. Tell Amazon that you do or don't like that feature on your account and would request cancellation as it may have been an error. However, if you have utilized the prime function, you may not get full refund but act fast.
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