Warn vr 12,000 everything working but when i try to winch in its like the clutch isn't engaged

Contact where you bought it from. It is a winch without a maker which these days, means it is made in China and there is no Support!

https://www.google.com/search?q=Arvada+winch

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dog clutch rusted on the drive spline
try moving it when spraying a rust penetrant or pull it down to free up the spline

Customer Reviews: Warn 89040 Vantage 4000 Winch ...

www.amazon.com/Warn-89040-Vantage-4000.../B00...

Amazon.com, Inc.Find helpful customer reviews and review ratings for Warn 89040 Vantage 4000 ... I love using the handlebar remotes while plowing snow, but when you're stuck in ....Works great the only complaint is the free spool knob doesn't engage and ...

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looks like it's hard to get..
why don't u try online
some websites deal in it real time.. along with solutions to problems how to repair fix service nd all

Unscrew the cover and check wires,s one may have came off check the cable for damaged wires,

if you can use the winch manually by pressing buttons on the winch then the problem will be in either the remote unit(Battery in back to front) or the receiver in the winch

It sounds like your solenoid is not reversing the polarity , which will require a new winch solenoid. Before replacing the solenoid, check your switch. It might have one contact no good. Switch the wires around and try to retract winch by paying out.

Replace the remote

It sounds like you have broken a pinion tooth. Remove the screw from the end housings and open to inspect the drive gears. Parts can be purchased from Superwinch for these or off e-Bay.

I had the same problem on my 2003 Kodiak. It ended up being the CDI Box. The Warn Winch was the cause. I had to replace the CDI Box on my twice before figuring out it had to do with the winch since it happened only after using it. I used the winch before when new and never had a problem.