We have a Royal Sovereign Bucketless Dehumidifier purchased in April of this year. The Full light came on and now the dehumidifier won't don't on. If I disconnect if from the power source, it runs for a minute and then shuts down. I verified that the drain hose is not crimped. I am afraid that the pump is not functioning. Any ideas on what I can do to get it running again?
I have had the exact same problem with my RS dehumidifier and I can tell you what the problem is not. I tried replacing the pump because I had surmised (incorrectly) that it had failed and that is why the water tray was filling up and shutting off the dehumidifier. I had also checked to see if the pump would pump water, which it would not. After scouring the internet for days and finally deciding just buying the pump itself was not an option (I was not going to spend $48 for the pump from RS since this one only lasted about a year and from what I have seen I was lucky) I decided to buy a fog machine($20 at walmart) and use the pump out of it. Spliced it in and IT WORKED GREAT. It pumped the water out and shut off when the tray was empty...just like it should. Then it turned the pump back on and off about every 3-5 seconds. After much more trial and error (more error than anything) I thought I had it figured out. When I wiped out the water tray, to the point where it was dry, the pump would not turn on until the water reached the wires. It would pump out the water and shut off the pump. AWESOME...problem solved. It then started the pump up again and it cycled about every 3-5 seconds. This would eventually burn this pump as well. The only thing left is that the control board, or some component on it, in this hunk of junk is bad. If anyone can figure out the issue with the dehumidifier wanting to turn the pump on when there is no water in the tray that would be great. I completely wiped down the tray and removed the scale build up to eliminate the possibility of that completing the circuit between the two wires.
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