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Elizabeth Bailey Posted on May 13, 2016
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Microwave error message that says it may need service, keypad shorted.

Microwave keypad sometimes doesn't work, sometimes it does, and sometimes it beeps or comes on by itself. I've watched a few fix it yourself videos and was wondering if it would be safe to open it up and just check to see if anything in the keypad control panel is loose.

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Electro Med Services

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  • In Master 6,694 Answers
  • Posted on May 13, 2016
Electro Med Services
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If you wish to get some details; check the site linked here. Pull up older posts.
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Related Questions:

0helpful
1answer

How do I fix a SE problem on a Samsung microwave model # smh9151w

Usually that means you have a shorted keypad, and to fix it you usually have to replace the control console/keypad assembly.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

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SAMSUNG MICROWAVE SHOWS SE AND WILL NOT WORK.WHY?

SE is an error code for a shorted keypad, although the keypad might not really be shorted.

Unplug the oven for a few minutes to see if it clears the error code. If not, then leave it unplugged over night. If the problem persists, then you probably do have a shorted membrane switch on the keypad.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

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Ge microwave oven key pad short circuited JVM 1540

see the next steps. God bless you
a stuck key or non-responsive key, most of the time you will have to replace the keypad for this microwave oven repair. If your keypad is connected to your control board by a flat ribbon wire, try disconnecting it and clean the silver contacts with an ordinary pencil eraser. After cleaning, plug it back in and try it. If it doesn't fix it, replace the keypad unit. Some units actually have keypad tests to confirm your diagnosis of a bad key.If your keypad and control is the same unit, replace that unit. Another note, unlike stove/oven keypads and controls, most microwaves do not have error codes or tests to distinguish whether it is truely the keypad or control. Most of the time, it is the keypad that needs replacing, but a small percentage of the time it can be the control. Check the tech sheet if they can point you to the right part.

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0helpful
1answer

Microwave will not work. Get error message 5E

"SE" error means your membrane keypad is shorted.

We would need the full model number with any suffix in order to provide you with free assistance.

It is usually found on a tag located inside the cooking cavity or around the door frame or controller frame.

Since FixYa is still not notifying us when you respond to clarification requests, you will have to post a new help request with your model number and symptoms / questions.

Or feel free to contact us directly here for free help.

Sometimes it's a simple DIY job to fix this.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Unable to press buttons and message appears --SE--

The word --SE-- means systems error, caused by a short in the keypad membrane. The solution is replace the keypad to resume normal operation.
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I have a sharp microwave sometimes it works for 10 or 20 seconds and then stops with error ee2, other times it works fine. Today it did the same but stopped with error ee1!

This sounds like a keypad problem, sometimes a short developes in the keypad controller causing all kinds of intermittent problems, on the back is the microprocessor circuit board which controls vital areas of the microwave oven. The cost to repair will be high and consideration should given to looking at a replacement.
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Microwave beeping and says keypad short may need service

the membrane gets dirt under them and shorts out the keypad,you may as well just replace the control board which includes the display and keypad on the same board
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GE micowave, keypad will not work

GET THE OVEN NUMBER AND SEE HOW MUCH THE TOUCH PAD COST, SOME TIMES THE TOUCH PAD COSTS AS MUCH AS MICRWAVE OVENS NOW DAYS
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F3 Error Message

It needs a new key pad it is shorted the ge website has a list of error codes f3 is the keypad
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Microwave toaster combo

F1 usually means a shorted keypad or a problem with the control circuit board. A bad keypad may be worn out due to age, damaged, or it may have gotten wet or otherwise contaminated. Moisture and contamination can be caused by not using the fan when boiling on the stove top (for over the range models), direct spraying of cleaners, by storing the microwave in an unheated garage or shed, or infestation. I warn my customers to never spray cleaner directly onto the microwave keypad, since the liquid can get inside and "lock up" or even ruin the keypad or controller. Apply an alcohol-based cleaner (such as the purple kind) to a cloth (since paper towels can scratch) and gently wipe it off. I suggest to my customers that they NEVER use any ammonia-based cleaner (like the blue stuff) on a microwave, since the ammonia will crack and distort polycarbonate plastics. You may have to contact LG support to see what that error code is and to find a local servicer: http://us.lge.com/support/support.jsp
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